IT Support Specialist

6 days ago


Ventura, California, United States HIKINEX Full time
Job Title: IT Support Specialist

We are seeking a highly skilled IT Support Specialist to join our team at HIKINEX. As an IT Support Specialist, you will be responsible for delivering onsite IT support to facilitate the onboarding and setup procedures for new employees.

Key Responsibilities:
  • Configure and establish email accounts and multifactor authentication for new staff.
  • Resolve technical challenges associated with onboarding processes promptly and effectively.
  • Collaborate closely with the IT team to ensure seamless integration of new personnel into existing systems and workflows.
  • Maintain meticulous records of completed tasks and ensure adherence to company policies and protocols.
  • Provide exceptional customer service and assistance to employees with diverse levels of technical proficiency.
Requirements:
  • Previous experience in IT support or a related field is preferred.
  • Possess strong communication and interpersonal abilities.
  • Capable of working autonomously and effectively prioritizing tasks.
  • Familiarity with email setup and multifactor authentication systems is advantageous but not mandatory.
  • Must be vaccinated or willing to adhere to onsite mask-wearing protocols as per company policy.

This is an outstanding opportunity to gain valuable experience within a dynamic healthcare environment while contributing to the seamless integration of new employees into the organization.



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