Inventory Control Specialist

1 week ago


Muscatine, United States Sinclair Tractor Full time
Job Description

Position Overview

Sinclair Tractor is seeking a highly motivated and experienced Parts Operations Manager to lead our parts department in Muscatine, Iowa. As a key member of our team, you will be responsible for managing parts operations to provide exceptional customer satisfaction, maximizing return on investment, and driving business growth.

Key Responsibilities

  • Parts Department Leadership: Develop and maintain effective parts department processes to ensure internal and external customer satisfaction.
  • Inventory Control: Maintain an accurate and effective parts inventory control system, including perpetual and annual physical inventory, and proper counter procedures.
  • Counter Sales Support: Assist with counter sales to support customer needs.
  • Departmental Tools and Equipment: Maintain all departmental tools and equipment in good working order.
  • Warranty and Return Claims: Ensure all parts warranty and return claims are submitted within the required time frame to receive maximum credit.
  • Order Discount Programs: Maximize use of all order discount programs to achieve management stock order goals.
  • Leadership and Development: Lead by sharing best practices that foster improvement of the Parts Department, schedule parts personnel for store hours and on-call coverage, and work with Human Resources to recruit, hire, develop, and retain key talent.
  • Safety and Training: Conduct safety training, review safety-related incidents, and implement corrective actions, develop parts personnel training paths in conjunction with the Assistant Parts Manager.
  • Performance Management: Establish parts personnel goals, provide feedback, reward performance, and address performance issues in alignment with strategic parts department direction provided by the Corporate Parts Manager.
  • Marketing and Sales: Engage team to participate and promote customer seminars, field days, and related events, work with the Store Manager and other team members to create and implement a perpetual marketing plan that grows parts sales and addresses seasonality of workload.

Requirements

  • Education and Experience: 4-year degree or equivalent experience.
  • Skills and Knowledge: Ability to use standard desktop load applications, thorough knowledge of parts inventory management principles, interpersonal, management, and leadership skills, solid written and oral communication skills.
  • Working Conditions: Must be able to stand for extended periods, work in a workshop and office setting, lift at least 75 pounds, and travel as needed.


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