Inventory Control Specialist
1 week ago
Position Overview
Sinclair Tractor is seeking a highly motivated and experienced Parts Operations Manager to lead our parts department in Muscatine, Iowa. As a key member of our team, you will be responsible for managing parts operations to provide exceptional customer satisfaction, maximizing return on investment, and driving business growth.
Key Responsibilities
- Parts Department Leadership: Develop and maintain effective parts department processes to ensure internal and external customer satisfaction.
- Inventory Control: Maintain an accurate and effective parts inventory control system, including perpetual and annual physical inventory, and proper counter procedures.
- Counter Sales Support: Assist with counter sales to support customer needs.
- Departmental Tools and Equipment: Maintain all departmental tools and equipment in good working order.
- Warranty and Return Claims: Ensure all parts warranty and return claims are submitted within the required time frame to receive maximum credit.
- Order Discount Programs: Maximize use of all order discount programs to achieve management stock order goals.
- Leadership and Development: Lead by sharing best practices that foster improvement of the Parts Department, schedule parts personnel for store hours and on-call coverage, and work with Human Resources to recruit, hire, develop, and retain key talent.
- Safety and Training: Conduct safety training, review safety-related incidents, and implement corrective actions, develop parts personnel training paths in conjunction with the Assistant Parts Manager.
- Performance Management: Establish parts personnel goals, provide feedback, reward performance, and address performance issues in alignment with strategic parts department direction provided by the Corporate Parts Manager.
- Marketing and Sales: Engage team to participate and promote customer seminars, field days, and related events, work with the Store Manager and other team members to create and implement a perpetual marketing plan that grows parts sales and addresses seasonality of workload.
Requirements
- Education and Experience: 4-year degree or equivalent experience.
- Skills and Knowledge: Ability to use standard desktop load applications, thorough knowledge of parts inventory management principles, interpersonal, management, and leadership skills, solid written and oral communication skills.
- Working Conditions: Must be able to stand for extended periods, work in a workshop and office setting, lift at least 75 pounds, and travel as needed.
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