Transportation Coordinator
1 week ago
Job Title: Transportation Coordinator - Freight Disruption Specialist
Job Summary:
Russell Tobin + Associates is seeking a highly skilled Transportation Coordinator - Freight Disruption Specialist to join our team. As a key member of our logistics team, you will be responsible for managing inbound transportation disruptions, coordinating shipments, and analyzing freight data to ensure timely and efficient delivery.
Responsibilities:
- Manage inbound transportation disruptions for shipping products, including backlogged freight and shipment delays.
- Proactively resolve shipping issues with third-party logistics providers (3PL) by identifying the root cause and taking corrective action.
- Plan transportation to alternate distribution centers when necessary.
- Escalate unresolved issues or complications to appropriate teams.
- Communicate with shippers, carriers, and internal teams via email, phone, and instant messaging to resolve shipment delays.
- Analyze vendor and shipment data using Excel, including tasks such as VLOOKUPs, pivot tables, and data interpretation (no macros required).
- Use Excel to track vendor activity and escalate issues as needed.
- Serve as the primary point of contact for vendors, investigating shipment disruptions and working toward solutions.
- Monitor and ensure cases are resolved within established service level agreements (SLAs).
- Assist with administrative tasks for the transportation group, including managing scheduled pickups, re-routing shipments, and interacting with various vendors.
Qualifications:
- Minimum High School Diploma, bachelor's degree preferred for full-time conversion
- 2+ years of experience in a related industry, including logistics, transportation coordination, project management, or customer service.
- Proficient in Excel (VLOOKUPs, pivot tables, and analyzing data) and Microsoft Office
- Previous experience in data analytics and responding to support tickets
- Able to work with multiple systems and screens (multiple tabs + systems at once)
About Russell Tobin + Associates:
Russell Tobin + Associates is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
About the Role:
This is a 3-month contract that is TEMP TO HIRE for successful contractors. The ideal candidate will have a strong background in data analysis and transportation planning, with experience in managing inbound transportation disruptions and coordinating shipments. If you have a passion for logistics and a strong work ethic, we encourage you to apply.
What We Offer:
Russell Tobin + Associates offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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