Operations Coordinator

5 days ago


Phoenix, Arizona, United States Swift Transportation Full time
Accelerate Your Career with Swift Transportation

Join our team as an Operations Coordinator and take your career to the next level. As a key member of our operations team, you will play a vital role in ensuring the safe and timely delivery of loads.

What We Offer:
  • Competitive starting salary commensurate with experience and geographic location
  • Potential bonus pay based on company performance
  • Opportunities to volunteer and give back to local communities
  • Comprehensive Benefits Package including 401(K), medical, dental, vision, disability, supplemental, and life insurance
  • Paid Time Off
  • Employee Stock Purchase Plan
  • Pet Insurance
  • Employee Assistance Program
  • Wellness Program
  • Paid Training
Job Responsibilities:

As an Operations Coordinator, you will be responsible for:

  • Providing drivers with necessary support during evening and/or weekend hours
  • Responding to drivers' needs and questions regarding schedule, loads, paperwork, etc.
  • Dispatching drivers on pre-planned loads and completing all corresponding data entry and/or paperwork
  • Resolving load targets and working with appropriate parties to address customers' special needs/requests
  • Monitoring assigned loads and documenting issues and/or resolutions and/or escalations
  • Handing off appropriate information to the next shift
  • Promoting driver safety at all times
  • Proactively working to assist others in achieving the organization's objectives
Qualifications:

To be successful in this role, you will need:

  • Previous related experience in call center and/or transportation operations
  • A High School Diploma or equivalent

At Swift Transportation, we value our employees and strive to create a safe, honest, and respectful work environment. We believe in empowering our team members to ideate and execute ideas that benefit the company and our drivers. Join us and be part of a team that is passionate about learning and growth.



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