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Parts Operations Coordinator

2 months ago

San Antonio, Texas, United States The Boyd Group Full time
Company: The Boyd Group

WELCOME TO THE BOYD GROUP

Our Team Members Drive Us The Boyd Group is a leading provider in the collision repair industry, with a strong commitment to delivering exceptional service to our customers. Our dedicated team members are passionate about achieving our mission to exceed customer expectations and maintain our reputation as the best in the business.

We invite you to explore a career with us. The Boyd Group offers a dynamic environment where you can launch and advance your career. As we continue to expand, we provide numerous opportunities for professional growth.

The Boyd Group values diversity and encourages all applicants with unique skills and experiences to apply, including individuals with disabilities and Protected Veterans.

Job Overview:

Position: Parts Coordinator

Compensation: Starting from $37,440 to $52,000 +
based on experience and location

The Parts Coordinator is primarily responsible for ensuring an outstanding customer experience by effectively managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. This role is crucial in guaranteeing the accuracy and quality of parts received, aligning with production schedules and vehicle requirements.

Key Responsibilities:
  • Implement the WOW (Wow Operating Way) plan consistently.
  • Communicate customer requests and needs to relevant team members.
  • Collaborate with suppliers to order and receive parts as specified in repair orders, ensuring quality, accuracy, and quantity.
  • Facilitate timely distribution of parts to the shop in accordance with production schedules.
  • Input all parts invoices into the designated Management Information System (MIS).
  • Label and track parts by R.O.#, ensuring they are stored with the vehicle and/or scheduled repairs; inform team members of any Parts Price Changes (PPI).
  • Order and receive supplemental parts in the MIS, monitor vendor performance, and ensure daily reconciliation of parts vendor invoices.
  • Post and file invoices and credit memos promptly.
  • Verify that vendor invoices reflect the correct negotiated discounts to maintain profit margins.
Qualifications:
  • High School Diploma or equivalent.
  • 1-3+ years of experience in automotive parts management (experience with auto body parts is advantageous).
  • Strong customer service orientation and organizational skills to manage competing demands and prioritize tasks effectively.
  • I-Car Registered (working towards Gold Class certification).
Required Skills:
  • Effective verbal and written communication skills.
  • Attention to detail and a high degree of accuracy.
  • Able to thrive in a fast-paced environment, demonstrating multitasking abilities under pressure.
  • Familiarity with vehicle repair practices.
  • Experience with Management Information Systems: Summit, Repair Centre.
  • Knowledge of: Mitchell, Audatex.
  • Parts sourcing: Car-part, Progi, APU, LKQ B2B.
  • Strong problem-solving skills.
  • Above-average computer proficiency and organizational skills.
  • Ability to collaborate effectively with others to achieve common goals.
  • Willingness to perform other duties as assigned.
Physical Requirements:
  • Regularly required to bend, crouch, reach, and handle tools.
  • Ability to lift materials exceeding 50 lbs.
Please note that this job description is not exhaustive and may be subject to change.

Benefits Offered:
The Boyd Group provides a comprehensive benefits package, including:
  • Competitive Compensation Plans.
  • Medical, Prescription Drug, Dental & Vision Insurance.
  • 401(k) Retirement Plan with company match.
  • Employer Paid Short-Term Disability & Life Insurance.
  • Paid Vacation & Holidays.
  • Continuing Education Opportunities.
The Boyd Group is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace. All qualified candidates will be considered for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other characteristic protected by law.