Technical Program Manager: Portland

2 weeks ago

Portland, Oregon, United States The Gunter Group Full time
About the Role

We are seeking a highly skilled Technical Program Manager to join our team at The Gunter Group. As a Technical Program Manager, you will be responsible for leading complex business and technology programs for our clients. This is a unique opportunity to work with a talented team of consultants and make a meaningful impact on our clients' businesses.

Key Responsibilities
  • Lead the overall program by coordinating activities to keep it on track at one of our clients.
  • Operate as a technology expert both behind the scenes and out front with business partners.
  • Work closely with executive management to guide the overall work of the project teams, while facilitating discussions between the executives and their organizations.
  • Oversee and organize all phases of the program, ensuring all necessary governance is in place, facilitating meetings, managing program budget, and managing program resource needs.
  • Collaborate with project managers and ensure that program standards are adhered to.
What You Will Work On
  • You will use your technical expertise to help clients as they undertake large and complex projects, such as implementing a new checkout system in their stores or implementing a new customer service experience.
  • You will hold the responsibility and accountability for the program (and dependent projects) execution from inception until the transition to operations, ensuring deliverables are aligned to program outcomes and that key stakeholders are informed and in agreement.
  • You will define the program governance (controls), plan the overall program, and monitor and communicate the progress, then define standards and manage the main program documents such as the program charter, communication plan, and other governance documentation.
  • You will execute daily program management across projects and workstreams, managing the program's budget, risks, and issues while taking corrective measures or escalating to stakeholders when necessary.
  • You will plan, governance, and oversight of dependent projects needed to achieve business outcomes while managing and utilizing resources across projects.
  • You will communicate timely and effectively with various client stakeholders and team members on the initiative by leveraging multiple channels.
  • You will utilize a data-driven approach to solving problems and delivering business and organizational outcomes.
Who Will You Work With
  • Client stakeholders ranging from individual contributors to senior executives, ensuring collaboration and maintaining an exceptional business relationship with these stakeholders.
  • Individual project managers through developing program scope, creating, managing deliverables, required resources, project schedules, and budget.
  • A collaborative team of consultants that deliver outstanding client service, with the opportunity to share learnings and expand skill sets.
  • TGG partners, principals, account leaders, managing consultants, and staff supporting you to excel within client projects and to achieve your professional development goals.
Requirements
  • 5+ years of program management experience in complex business and technology programs for large companies.
  • Deep experience in enterprise program management, project management, business analysis, change management, and/or process improvement methodologies and how they are used in business settings.
  • A desire to be intellectually curious, ensuring a deep understanding of client needs and ability to effectively navigate the unique nature of each client and/or scope of work.
  • Demonstrated strong presentation, facilitation, and communication (written and verbal) skills while demonstrating grounded confidence to your audience.
  • Certification in any of the following: Scaled Agile Framework (SAFe), Certified Scrum Master (CSM), Project Management Professional (PMP), Lean Six Sigma, Certified Business Analysis Professional (CBAP), and/or Prosci ADKAR.
  • Displayed experience leading enterprise-level initiatives, impacting technology, people, and processes, for companies with national or international footprints.
  • Deep technical expertise across at least one discipline: enterprise software, network, systems, back-end, front-end development, and/or mobile technologies.
  • Fundamental and demonstrable understanding of project management methodologies used in technical settings, including agile, waterfall, and the tools required to manage them.
  • Experience with large-scale modern ERP, CRM, and POS projects highly preferred.
  • Experience in managing products/programs and/or projects that require: Big Data and/or Analytics (data capture or reporting).
Salary and Benefits

We offer a full suite of competitive health benefits, flexible PTO, a professional development stipend, and work-from-home stipend, volunteer opportunities, and team social activities. Salaries vary and are dependent on considerations such as experience and specific skills/certifications. The base plus target bonus total compensation range for this role is $110,000 to $160,000. Additional compensation beyond this range is available as a result of leadership and business development opportunities.

Work Environment

TGG is headquartered in Portland, Oregon, and has team members living in various locations across the United States. Our consultants must have the ability to travel and to work remotely or onsite. Each engagement has unique conditions, and we work collaboratively to meet both our client and team's needs regarding onsite and travel requirements.

Why The Gunter Group

TGG was created to be different, to be relational, to be insightful, and to maximize potential for our consultants, our clients, and our community. We listen first so we can learn, analyze, and deliver meaningful solutions for our clients. Our compass points towards our people and our 'Non-Negotiables' always. Our driven employees make us who we are - a talented team of leaders with deep and diverse professional experience.

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