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Retail Sales Associate

4 weeks ago

Palo Alto, California, United States AutoZone Full time
Job Title: Retail Sales Associate

AutoZone is seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a safe and organized store environment.

Key Responsibilities:
  • Provide WOW Customer Service to every customer, every time
  • Ensure assigned store tasks are completed in a timely manner on assigned shift
  • Operate cash registers and follow established cash handling procedures
  • Follow company policies and loss prevention procedures
  • Maintain a safe working environment, including wearing Personal Protective Equipment (PPE)
  • Maintain store appearance and merchandising standards as directed
  • Restock merchandise and place it in its respective areas
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives
  • Maintain product knowledge and current promotions through AutoZone systems and information sources
  • Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs
  • Utilize OBDII to read codes from customer's automobiles
  • Diagnose automobile problems and recommend solutions
  • Communicate with managers regarding customer concerns and employee matters
  • Develop more effective customer service skills
  • Provide honest and trustworthy advice to customers regarding the best products that fit their expectations
Requirements:
  • Applicants must be 18 years or older
  • High School diploma or equivalent required
  • Basic knowledge of automotive parts required
  • Excellent communication and decision-making skills
  • Ability to lift, load, and deliver merchandise
  • Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts
Benefits:

AutoZone offers competitive pay, medical, dental, and vision plans, exclusive discounts and perks, 401(k) with company match, and stock purchase plan. AutoZoners Living Well Programs for mental and physical health, and opportunities for career growth.