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Retail Sales Associate

2 months ago

Palo Alto, California, United States Ingka External Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and contributing to a positive and inclusive work environment.

Key Responsibilities
  • Optimize the shopping experience through knowledgeable and attentive customer service to continually increase sales.
  • Create relationships with customers to provide support in-store and remotely.
  • Act as an expert and consultant on a broad range of products and services to inspire and inform customers.
  • Listen to, identify, anticipate, and respond to customer needs.
  • Maximize sales while maintaining profitability by actively steering customers towards top-selling and prioritized products.
  • Analyze and adjust sales space capacities based on sales location to secure high stock availability.
  • Support the implementation and upkeep of planned and promotional activities in, or involving, your product range.
What We Offer
  • Generous paid time off, holiday, and sick time.
  • WiselyPay - get earned wages up to two days early.
  • Paid parental leave (up to 16 weeks).
  • KinderCare tuition discount.
  • Retirement and bonus plans.
  • Co-worker discount, meal deal, and referral bonus.
  • Pet insurance program.
  • Education assistance and learning programs.
  • Safety shoe reimbursement.
  • 24/7 telehealth visits.
  • Dental and vision plans.
  • Medical and Rx plans (must work min. 20 hrs/wk).
  • A fun and inclusive work environment.
Requirements
  • 2 years of experience in retail sales, preferably in the home furnishing sector.
  • Familiarity with basic design principles and modular furniture planning.