Senior Application Support Specialist

3 days ago


Reston, Virginia, United States WSN Full time

WSN is seeking a highly skilled Senior Application Support Engineer to join our team in an ongoing consulting opportunity with a global bank based in New Jersey.

Job Overview:

  • Provide Level 1 and Level 2 support coverage for applications.
  • Resolve user inquiries and handle production incidents efficiently.
  • Utilize expertise in SQL, ETL, Linux, and Windows to troubleshoot and resolve issues.
  • Conduct user access reviews, audit reviews, and IDM reviews to ensure compliance.
  • Collaborate with vendors to support various applications and ensure seamless operations.
  • Develop strong written and verbal communication skills to effectively interact with business users.
  • Document and maintain support knowledge share on Confluence to ensure knowledge retention.
  • Run reports for business users by querying databases and providing insights.

Requirements:

  • 10-14 years of experience in application support.
  • Expertise in SQL, ETL, Linux, and Windows.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.

Preferred Skills:

  • Experience with Murex, Smartloan, Loanet, or Client applications.
  • Knowledge of settlement, collateral, and reg reporting (FI/EQ) and derivatives products.


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