Technical Collaboration Specialist
6 days ago
Company Overview
Black Bear Technology Solutions, LLC is a leading provider of innovative technology solutions. Our team is dedicated to delivering exceptional results and driving business growth.
Job Summary
We are seeking a highly skilled Technical Collaboration Specialist to join our team. As a key member of our organization, you will play a critical role in analyzing user needs and developing effective technology solutions.
About the Role
The Technical Collaboration Specialist will be responsible for identifying target audience preferences and recommending technology tools to enhance collaboration and workflow efficiency. You will work closely with stakeholders to assess CTO-managed tools and emerging technologies, aligning them with business needs and recommending new processes as needed.
Key Responsibilities
- Identify target audience preferences to recommend technology tools for collaboration and workflow efficiency
- Assess CTO-managed tools and emerging technologies to align with business needs
- Develop and deliver guidance for IT system adoption, including tips, tutorials, and multimedia learning resources
- Support user communications to ensure clarity and readability for platform announcements and updates
- Provide customer support for CTO-managed platforms, managing new account requests, troubleshooting issues, and coordinating with internal and external stakeholders as needed
Required Skills and Qualifications
- Bachelor's Degree in a related field
- Strong client focus with the ability to understand and meet user needs
- Proven experience in translating user requirements into IT system improvements and implementations
- Experience managing datasets and creating basic data visualizations
- Skilled in tracking IT system usage and developing best practices for their effective use
Benefits
- Competitive salary range: $80,000 - $110,000 per year
- Opportunities for career growth and professional development
- A dynamic and collaborative work environment
Location
Washington, DC
Contact Information
Please submit your application through our website.
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