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Senior Fraud Analysis Manager
2 months ago
Key Responsibilities:
· The Senior Fraud Analysis Manager will oversee and coordinate both routine and intricate investigations across various product categories, including but not limited to credit card and consumer financing products.
· This role will act as a primary resource for escalated cases, mentoring representatives, and facilitating training sessions.
· Conduct thorough research and evaluation of high-risk transactions to pinpoint control deficiencies or vulnerabilities.
· Generate comprehensive reports for executive management, detailing investigative findings, outcomes, financial impacts, and recommended preventive measures.
· Offer expert consultation and strategic advice to management on matters related to investigations.
· Maintain effective communication with both federal and local law enforcement agencies and regulatory bodies as necessary.
· Detect and analyze fraud trends to relay insights back to analysts and management.
· Play a crucial role in the preparation of suspicious activity documentation.
· Execute backup responsibilities for essential departmental functions.
· Provide investigative assistance to both onshore and offshore investigative teams.
· Accountable for the examination and analysis of fraud-related regulatory complaints.
· Utilize vendor-supplied software or internal reporting tools to validate or refute instances of fraud whenever feasible.
Required Qualifications:
· A minimum of 3 years of experience in payment card fraud analysis, financial crime investigations, or related disciplines.
· Exceptional written and verbal communication abilities.
- Advanced skills in investigation and analytical decision-making.
- Strong organizational skills with the capacity to manage multiple projects concurrently.
- Encourages cross-training initiatives and demonstrates the ability to collaborate effectively within a team environment.