Business Analyst for Fraud Detection Solutions

1 month ago


Atlanta, Georgia, United States Truist Inc Full time
Job Summary

The Business Analyst for Fraud Detection Solutions will play a key role in developing solutions for interfacing business applications and driving requirements elicitation processes for work efforts of all size and complexity. This individual will work in an indirect leadership capacity to influence collaboration, communication, and outcomes of various initiatives. The successful candidate will lead work on all phases of systems analysis up to the enterprise level of the organization's business processes and systems. Additionally, they will provide project and portfolio management for smaller projects and business enhancements. As a key liaison between the Technology Delivery team and LOBs, this Business Analyst will serve as a key point of contact for stakeholders and ensure that all stakeholders are involved in requirements gathering activities.

Key Responsibilities

Collaborate with peer groups in Technology and LOBs to identify, document, and communicate business needs and provide technology solutions.
Work closely with business stakeholders to understand business processes and strategies.
Establish project and work requests requirements using document, business process, and workflow analysis.
Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze, and validate business, functional, and technical requirements.
Perform current state analysis of existing business systems, applications, and functions.
Prepare user interface diagrams, business process, and workflow diagrams in support of small work requests (enhancements) or large-scale project implementations.
Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.
Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.
Assist/coordinate pre-planning activities (e.g., business case, project estimate, project risk assessment, stakeholder analysis, draft charter).
Facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives.
Attend business unit management meetings, as needed.
Become deeply immersed and knowledgeable about core business functions, processes, and workflows associated with assigned business areas and projects.
Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g., Systems Development Life Cycle (SDLC), Change Management).
Coach and mentor junior-level Business Analysts.

Requirements

Bachelor's degree or equivalent experience to include six years of information technology experience with significant experience in software development.
Four years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality Management.
Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies.
Ability to interact with management, business staff, ADS, and DTS personnel in order to gather, compile, and exchange information on work requests/project requirements and negotiate disputes effectively.
Strong presentation, verbal, and written skills.
Ability to manage multiple concurrent projects, activities, and tasks under time constraints.
Ability to effectively interface with staff at all levels and resolve conflicts.
Exceptional communication, teamwork, and influencing skills that foster a collaborative and continuous-improvement environment.
Excellent facilitation and organizational skills.
Strong critical and analytical thinking and problem-solving skills.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Understand core systems, applications, and technical platforms.
Preferred qualifications include 8+ years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality Management.
Strong understanding of banking operations, especially in fraud detection, prevention, and transaction monitoring.
Familiarity with SQL, Excel, or other data analysis tools to analyze large sets of data.
An understanding of current trends in technology.
Ability to read, analyze, and interpret technical data.
Experience with fraud detection systems such as Actimize.
Project Management Institute (PMI) or International Institute of Business Analysis (IIBA) certification.
Proficient in the use of Microsoft Visio.

Working Conditions

The Business Analyst for Fraud Detection Solutions will work in a standard office environment with minimal travel requirements. The successful candidate will be able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Benefits

Truist offers a comprehensive benefits package to eligible employees, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site.

Equal Employment Opportunity

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug-Free Workplace.
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