Sales Associate Irvine

2 days ago


Irvine, California, United States Mathis Brothers Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Mathis Home in Irvine. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling merchandise, and maintaining a friendly and professional environment.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Promote and sell merchandise displayed on the showroom floor, working directly with internal and external customers
  • Follow up with customer orders and inquiries, resolving any issues or concerns in a timely and professional manner
  • Assist with problems associated with merchandise, working closely with customer service and warehouse operations
  • Work collaboratively with other departments to ensure customer needs are met
  • Ask customers questions about products, prices, availability, and product uses to better understand their needs
  • Explain features of products in a clear and concise manner, highlighting benefits and value to customers
  • Prepare sales tickets for orders obtained, ensuring accuracy and efficiency
  • Assist customers in making product selections based on their specifications, recommending and selecting merchandise as needed
  • Describe merchandise and explain use, operation, and care of products to customers
  • Stay educated on new products, policies, and advertisements, ensuring a high level of product knowledge
  • Perform other duties as directed by management, including driving to customers' homes to assist with product selection and design
Requirements
  • Ability to lift merchandise up to 10lbs
  • Ability to walk or stand for long periods of time
  • Excellent communication and interpersonal skills
  • Positive attitude and strong customer service skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required; sales experience preferred
Work Environment

Mathis Home is an indoor climate-controlled environment, promoting a safe and healthy work environment. We are an equal opportunity employer and maintain a drug-free work environment.


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