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2 months ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at our Irvine retail store. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.
Key Responsibilities- Customer Service: Engage with customers, build rapport, and provide personalized service to ensure a positive shopping experience.
- Product Knowledge: Develop and maintain extensive knowledge of our product lines, including current fashion trends, features, and benefits.
- Sales and Merchandising: Meet or exceed sales targets, maintain a clean and organized store environment, and assist with visual merchandising and inventory management.
- Problem Solving: Independently resolve customer issues, collaborate with leadership to communicate customer feedback, and demonstrate problem-solving skills in high-pressure situations.
- Inventory Management: Ensure the retail store is well-stocked, manage inventory levels, and maintain accurate records.
- Point-of-Sale: Support and promote the Point-of-Sale process, including register procedures, protocols, and policies.
- Experience: Minimum of one year of experience in sales and merchandising, preferably in retail goods.
- Skills: Strong interpersonal and communication skills, computer skills, including operating POS sales (Shopify), and ability to lift, carry, or move objects weighing up to 15 pounds.
- Education: Bachelor's Degree preferred.
- Competitive Pay: Hourly rate range of $16.00 to $18.50, commensurate with experience.
- Benefits: Discounts on the latest Roark Revival products, and a comprehensive benefits package.
We value a diverse, inclusive, and entrepreneurial workforce and culture. We provide equal employment opportunity for all applicants and employees, and we are committed to creating a positive and supportive work environment.