Mental Health Outreach and Navigation Team Liaison

3 hours ago


Syracuse, New York, United States CCSI Full time
Mental Health Outreach and Navigation Team Liaison

Coordinated Care Services, Inc. (CCSI) is seeking a highly skilled Mental Health Outreach and Navigation Team Liaison to join our team. As a key member of our outreach team, you will play a critical role in connecting high-need individuals with essential services and support.

Key Responsibilities:
  • Serve as the first point of contact for high-need individuals in the community, providing guidance and support to help them navigate the mental health system.
  • Collaborate with community partners, including healthcare and human services, social services, and law enforcement, to ensure a comprehensive and coordinated approach to care.
  • Process incoming referrals, track progress, and maintain accurate documentation and client records.
  • Develop and implement system-wide treatment and support plans, incorporating professional and natural support.
  • Partner with individuals to assess their needs, explore supports, and identify solutions leading to connection to individualized and self-defined recovery.
  • Conduct timely engagement activities in various settings, establishing positive relationships with adult serving systems.
Requirements:
  • BA/BS in Human Services or related field, with 2 years of relevant professional experience or equivalent education and work experience in mental health, substance use, developmental disability, and/or criminal justice systems.
  • Satisfactory completion of all required background screenings.
  • Full vaccination against COVID-19 virus, with reasonable accommodations made for qualified religious or medical/disability needs.
  • Knowledge of community resources/providers, familiarity with mental health, medical, substance use, and criminal justice terminology, and excellent written and verbal communication and interpersonal skills.
About CCSI:

CCSI is a leading provider of program management services, consulting, and operational support to local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond. Our mission is to help people and communities, and we prioritize employee voice and equity, connection and community, work-life harmony, mattering at work, and opportunities for growth and development.

We offer market-competitive compensation, an award-winning benefits program, and a commitment to racial equity and anti-racist practices. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



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