Mental Health Outreach and Navigation Team Liaison

2 weeks ago


Syracuse, New York, United States CCSI Full time
Mental Health Outreach and Navigation Team Liaison

Coordinated Care Services, Inc. (CCSI) is seeking a highly skilled Mental Health Outreach and Navigation Team Liaison to join our team. As a key member of our outreach team, you will play a critical role in connecting high-need individuals with essential services and support.

Key Responsibilities:
  • Serve as the first point of contact for high-need individuals in the community, providing guidance and support to help them navigate the mental health system.
  • Collaborate with community partners, including healthcare and human services, social services, and law enforcement, to ensure a comprehensive and coordinated approach to care.
  • Process incoming referrals, track progress, and maintain accurate documentation and client records.
  • Develop and implement system-wide treatment and support plans, incorporating professional and natural support.
  • Partner with individuals to assess their needs, explore supports, and identify solutions, leading to connection to individualized and self-defined recovery.
  • Conduct timely engagement activities in various settings, building positive relationships with adult serving systems.
Requirements:
  • BA/BS in Human Services or equivalent experience in mental health, substance use, developmental disability, and/or criminal justice systems.
  • Satisfactory completion of all required background screenings.
  • Full vaccination against COVID-19.
  • Knowledge of community resources and providers.
  • Familiarity with mental health, medical, substance use, and criminal justice terminology.
  • Excellent written and verbal communication and interpersonal skills.
What We Offer:
  • Market competitive compensation.
  • Award-winning Wellness@Work program.
  • Commitment to racial equity and anti-racist practices.
  • Continuous professional development opportunities.
  • A voice in shaping CCSI's diverse company culture.

CCSI is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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