Quality Control Office Director

1 week ago


Syracuse, New York, United States The Outreach Team Full time
Quality Control Office Director

We are seeking a highly detail-oriented and organized individual to serve as our Quality Control Office Director. As a key member of our team, you will play a critical role in ensuring the accuracy and integrity of voter registration data.

Responsibilities:
  • Verify the quality of voter registration forms within the required turnaround time.
  • Manage the in-office organization of voter registration forms, including daily data tracking, scanning, redacting, and database management.
  • Prepare deliveries of paper voter registration forms to the correct Board of Elections offices and ensure timely delivery.
  • Collaborate with the external Quality Control department to ensure the integrity of forms and data being uploaded, and resolve flags related to voter registration cards.
  • Train staff in skills necessary for successful canvassing, including best practices for form review, phone verification, and tracking.
  • Provide ongoing context and motivation for staff.
  • Ensure company policies are upheld, including holding staff accountable to performance, integrity, health, safety, and professionalism standards.
  • Analyze data and report trends and problems to Lead Directors, Field Directors, and Admin Directors.
  • Complete administrative duties, including working with Lead Directors, Field Directors, and Admin Directors to maintain accurate reporting and data tracking.
  • Infuse equity and justice principles into every aspect of the job, including staff management, orientation, and office administration.
Qualifications:
  • Strong listening and communication skills, with the ability to motivate your team.
  • Possesses a growth mindset, is trainable, and open to new skills.
  • Extremely detail-oriented, with the ability to catch small and large errors.
  • Intermediate to advanced skills in Excel/Sheets.
  • Organized, self-starter, and strong time management skills.
  • Passionate about progressive issues and motivated by social change.
  • Experience managing staff or volunteers.
  • Trustworthy, professional, and reliable.

This is a salaried position with a range of $1250-1450/week, depending on experience. We offer benefits, including fully paid health care, vacation, and sick days. At The Outreach Team, we believe deeply that equity and inclusion in our organization makes us better at our work and helps to build a stronger progressive movement. We are an equal opportunity employer and we strongly encourage women, people of color, people with previous felony convictions, members of the LGBTQIA community and people who identify with other underrepresented groups to apply.



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