Customer Experience Expert

3 days ago


Paterson, New Jersey, United States Foot Locker Full time
Job Summary

As a Sales Associate at Foot Locker, you will contribute to creating memorable shopping experiences for our customers. By developing a deep understanding of our products and staying attuned to customer needs, you will play a vital role in driving sales and enhancing customer satisfaction. This is an ideal opportunity for those who are passionate about the athletic industry and committed to delivering exceptional service.

Main Responsibilities
  • Sustain high levels of customer satisfaction by possessing comprehensive product knowledge and collaborating seamlessly with colleagues.
  • Elevate sales performance, customer experience, and operational outcomes.
  • Drive personal and productivity goals, demonstrating a proactive approach to achieving results.
  • Nurture lasting relationships with customers through active listening and personalized product recommendations.
  • Expand your product expertise to stay current with emerging trends and drive sales growth.
  • Enhance the overall work environment by fostering a culture of inclusivity and respect.
Requirements and Benefits
  • Minimum 1-3 years of retail experience.
  • Strong communication skills, enabling effective interactions with customers.
  • A growth mindset, willing to take on new challenges and responsibilities.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

Hourly compensation: $16.13



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