Facilities Management Expert

5 days ago

Paterson, New Jersey, United States Raising Cane's Full time

At Raising Cane's, we are on a mission to become one of the top 10 restaurant companies in the United States. To achieve this goal, we need an experienced Facilities Management Expert who can lead our facilities operations and ensure that our restaurants meet the highest standards of quality and safety.

Job Summary

The Area Leader of Facilities is responsible for overseeing all aspects of facilities management, including planning, organization, execution, and communication regarding service-related issues. This role requires strong leadership skills, attention to detail, and the ability to work effectively with cross-functional teams.

Key Responsibilities
  • Manage all Business Unit (BU) area facilities related support, local strategy, and execution, including managing service providers to ensure quality, maintain brand standards, and maximize the life of company assets.
  • Act as the first point of escalation for field facilities emergencies and opportunities and provide emergency support 24/7/365.
  • Lead the facilities strategic plan implementation and communication.
  • Partner with cross-functional department initiatives and support.
  • Provide continuous improvement ideas and implement appropriately, participate on the change management process, and may conduct initiative research.
  • Continually provide coaching to all Crewmembers.
  • Support all service-related opportunities, manage work order flow, and operations requests.
  • Conduct site assessments (physical and virtual) to ensure properties are maintained to Raising Cane's expectations.
  • Participate in new restaurant turnover and 11-month warranty walk-throughs.
  • Respond appropriately to customer queries and escalate as needed.
  • Develop a network of quality service providers, execute contracts, and assign to CMMS.
  • Analyze service provider scorecards, benchmark performance data, and assess program success.
  • Prepare Requests for Proposal (RFP) packages for projects.
  • Prepare job/task specific Scopes of Work (SOW).
  • Review proposals and invoices to ensure overall value.
  • Inspect quality of service to ensure it meets brand integrity.
  • Conduct property and equipment assessments.
  • Identify current and future capital needs.
Requirements for Success
  • 3-5 years of facilities management experience within the restaurant/retail/c-store/grocery industries.
  • Knowledge and experience with the following: HVAC/mechanical, refrigeration, plumbing, electrical, general maintenance contracting, kitchen equipment, soda and Co2 systems.
  • Proficient in use of a CMMS data base.
  • Blueprint reading experience a plus.
  • Able to work remotely and travel 50% or sometimes more depending on construction activities.
  • Microsoft proficient with a focus on Word, Excel, Microsoft Project, and PowerPoint.
  • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing.
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills.
  • Able to work effectively and efficiently both independently and collaboratively.
  • Able to evaluate work completed to measure effectiveness.
Compensation and Benefits

We offer a competitive salary of $75,000 - $90,000 per year, based on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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