Healthcare Experience Manager

5 days ago


Paterson, New Jersey, United States St. Joseph's Healthcare System Full time
Overview:
The St. Joseph's Healthcare System is recognized for its expertise and compassion. We strive to provide exceptional patient care, making us one of the most respected healthcare organizations in the state.

About this Role:
The Patient Experience Manager oversees the Patient Experience team and Language Services program. This role combines change management principles, data interpretation, and health services delivery to support operating units in achieving excellence in patient care. Our ideal candidate will improve the overall patient experience through data-driven initiatives, staff training, and effective communication strategies.

Responsibilities:
- Develop and maintain a culture of patient-centered care and service excellence
- Collaborate with various departments to ensure continuous improvement in patient satisfaction
- Analyze and interpret data to integrate raw data into actionable process improvements

Requirements:
- Bachelor's degree in Health Administration or a related field
- Three to five years of related experience
- Excellent verbal and written communication skills, strong customer service, interpersonal, conflict resolution, and problem-solving skills

Salary: $80,000 - $110,000 per year based on experience.

  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Company OverviewSt. Joseph's Healthcare System is a renowned healthcare organization recognized for its exceptional staff and commitment to patient-centered care. With a strong reputation as one of the nation's 100 Best Places to Work in Health Care, we strive to provide outstanding patient experiences.Job SummaryThe Patient Experience Manager plays a...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    At St. Joseph's Healthcare System, we pride ourselves on our highly skilled and responsive staff.We are one of the most respected healthcare organizations in the state and a top employer in Passaic County.Role Summary:This is an exciting opportunity to lead our Patient Relations team as a Customer Experience Manager.You will be responsible for managing the...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    OverviewSt. Joseph's Healthcare System is a reputable healthcare organization recognized for its skilled and responsive staff. With a strong commitment to excellence, we strive to provide the highest quality care to our patients.We are seeking a highly motivated Patient Eligibility Representative to join our team. As a key member of our team, you will play a...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Job Description:We're seeking a skilled Nurse Care Manager to join our team at St. Joseph's Healthcare System. In this role, you'll be responsible for coordinating patient care and developing strategies to improve patient outcomes. You'll work closely with physicians, nursing staff, and other hospital personnel to ensure quality, cost-efficient care for our...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Job OverviewWe are seeking a skilled and experienced healthcare professional to join our team at St. Joseph's Healthcare System.This is an exciting opportunity for someone who is passionate about ensuring seamless patient care and providing exceptional customer service.Main Responsibilities:Evaluate patient information to determine eligibility for various...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    We are seeking a skilled Healthcare Operations Coordinator to join our team at St. Joseph's Healthcare System.This role will be responsible for leading the Patient Relations team, ensuring efficient operations of the walk-in office, and delivering exceptional customer service.Main Responsibilities:Lead the Patient Relations team and ensure efficient...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Job Overview">">We are seeking a Registered Nurse to join our team in Labor and Delivery. The ideal candidate will have a strong commitment to providing exceptional patient care and working collaboratively with our healthcare team.">">In this role, you will be responsible for utilizing the Nursing Process in a collaborative manner to plan, implement and...


  • Paterson, New Jersey, United States CrossMed Healthcare Full time

    Job DetailsGross Weekly Pay: $1,699.20 - $1,785.60Assignment Length: 13 WeeksHours Per Week: 36NJ Location: PassaicA competitive travel healthcare opportunity awaits in New Jersey.We are seeking a skilled Travel RN to join our CrossMed team at a top-rated facility in Passaic, NJ.This assignment offers an attractive salary package, with a gross weekly pay of...


  • Paterson, New Jersey, United States KPG Healthcare Nursing Full time

    Experience the Best in Travel Nursing with KPG HealthcareWe are seeking a seasoned Emergency Room Registered Nurse to join our team for a 13-week assignment in Passaic, NJ. As a travel nurse with KPG Healthcare, you can expect a comprehensive compensation package, including a generous salary of $1958 per week, plus additional benefits such as housing or a...


  • Paterson, New Jersey, United States KPG Healthcare Nursing Full time

    We are seeking a skilled Emergency Room Registered Nurse to join our team at KPG Healthcare Nursing. This exciting travel nursing opportunity is available in Passaic, New Jersey.Job SummaryThis 13-week assignment offers a competitive compensation package, including a taxable pay rate of $1958 per week and non-taxable stipend amount. As a travel ER Registered...


  • Paterson, New Jersey, United States GHR Healthcare Full time

    GHR Healthcare is a leading provider of travel nursing services, offering opportunities for healthcare professionals to work in various settings across the country.Job DetailsSpecialty: ED - Emergency DepartmentDuration: 13 weeksShift: 12 hours, daysEmployment Type: TravelThe successful candidate will be responsible for providing high-quality patient care in...


  • Paterson, New Jersey, United States Planet Healthcare Full time

    Job Opportunity in Emergency DepartmentPlanet Healthcare, a global leader in clinical staffing, is seeking a travel nurse RN for an emergency department position in New Jersey. As a travel nurse RN with Planet Healthcare, you will have the opportunity to work in various locations and gain valuable experience.About the JobSpecialty: Emergency...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    As a Healthcare Access Navigator at St. Joseph's Healthcare System, you will have the opportunity to work in a dynamic and supportive environment that values compassion, empathy, and expertise.Your primary responsibility will be to assist patients in navigating the complex healthcare system, ensuring that they receive timely and effective care. This may...


  • Paterson, New Jersey, United States Aveanna Healthcare Full time

    Company OverviewAveanna Healthcare is the largest home healthcare company in the US, dedicated to providing exceptional care to patients in the comfort of their own homes.Salary$18.50 - $25.00 per hour, depending on experience and location. Competitive hourly pay with weekly paychecks ensure that our nurses are fairly compensated for their hard work.Job...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    About the RoleAt St. Joseph's Healthcare System, we are committed to delivering exceptional patient care and advancing the field of pediatric healthcare.Job OverviewWe are seeking a highly skilled Pediatric Advanced Practice Nurse to join our team. As an integral member of our interdisciplinary team, you will be responsible for providing high-quality patient...


  • Paterson, New Jersey, United States Springboard Healthcare Full time

    Job OverviewSpringboard Healthcare is seeking an experienced Cath Lab Technologist to join their team in a travel assignment.Compensation PackageThe estimated salary for this position is $130,000 per year, paid bi-weekly, with a tax-free stipend amount to be determined.Job Responsibilities and RequirementsSpecialty: Cath Lab TechnologistDiscipline: Allied...


  • Paterson, New Jersey, United States CrossMed Healthcare Full time

    Traveling Healthcare Professional WantedWe are seeking a skilled and experienced Travel Nurse RN to join our team at CrossMed Healthcare Staffing. As a traveling healthcare professional, you will have the opportunity to work in various settings and locations, while enjoying competitive pay and comprehensive benefits.Key Responsibilities:Provide patient care...


  • Paterson, New Jersey, United States Prime Healthcare Full time

    St. Mary's General Hospital, a community-based tertiary medical center in Passaic, NJ, seeks a skilled LPN - Med Surg to provide high-quality patient care.About St. Mary's General HospitalWe are a member of Prime Healthcare, recognized as a 'Top 15 Healthcare System' by Truven Health Analytics. Our team is committed to delivering respectful, personalized...

  • Healthcare Expert

    1 week ago


    Paterson, New Jersey, United States NEW LUCYS PHARMACY INC Full time

    Job Title: Healthcare ExpertWe are seeking a highly skilled Pharmacist to contribute to our mission of improving healthcare outcomes.About Our Team:New Lucy's Pharmacy Inc. is a multidisciplinary team of healthcare professionals dedicated to delivering exceptional patient care and advancing the field of pharmacy practice.Key Duties:Developing and...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Job Summary:Nurse Care Manager at St. Joseph's Healthcare System. Salary: $85,000 - $110,000 per year, depending on experience.About Us:St. Joseph's Healthcare System is a leading healthcare provider in New Jersey, recognized for its expertise and compassion. We're committed to delivering exceptional patient care and fostering a collaborative work...