International After Sales Support Specialist

3 days ago


Miami, Florida, United States Aksa Power Generation USA Full time
Job Title: International After Sales Support Specialist

An exciting opportunity has arisen for an experienced International After Sales Support Specialist to join Aksa Power Generation USA. The successful candidate will play a key role in establishing and maintaining relationships with clients across Latin America, ensuring they receive exceptional customer service and support.

The ideal candidate will have strong communication skills, both written and verbal, and be fluent in Spanish and English. Experience in after-sales operations of power generation, heavy machinery, or automotive companies is highly desirable.

This is a fantastic opportunity for someone looking to take their career to the next level and work with a reputable company like Aksa Power Generation USA. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we want to hear from you

Salary: $60,000 - $80,000 per annum, depending on experience

Key Responsibilities:

  • Establish and maintain relationships with clients across Latin America
  • Provide exceptional customer service and support via phone, email, and in-person
  • Assist clients with resolving issues related to product quality, warranty claims, and spare parts
  • Develop and implement strategies to increase customer satisfaction and loyalty
  • Liaise with internal teams to ensure seamless delivery of services

Benefits:

  • Competitive salary range: $60,000 - $80,000 per annum
  • Annual raise based on performance
  • Quarterly bonus based on performance
  • Health insurance after 90 days probation period
  • Paid personal/sick days after 90 days probation period
  • 2 weeks paid vacation
  • 401K Retirement plan with 3% matching
  • Monday to Friday 8 am to 5 pm – In-office & 10% travel to LATAM countries


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