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Executive Director of Operations

2 months ago

Groton, Connecticut, United States Aramark Full time
{"h2": "Job Overview"}

Aramark seeks a seasoned leader to oversee the planning, management, and execution of contracted services across multiple sites. As a General Manager, you will be responsible for driving revenue growth, meeting operating and financial goals, and delivering exceptional client and customer experiences.

{"h2": "Key Responsibilities"}
  • Lead a team of operations experts to provide strategic guidance and hands-on execution management of contracted services.
  • Develop and maintain strong relationships with clients and stakeholders, assessing operations and developing plans to drive employee and customer satisfaction.
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Collaborate with Finance to manage budgets and design improvements to optimize financial performance and operational productivity.
  • Ensure compliance with local, state, and federal regulations, maintaining associated records and reports.
  • Adhere to Aramark's standards of operation, including safety standards and the Business Conduct Policy.
{"h2": "Requirements"}
  • Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management highly preferred.
  • Proven ability to focus on client and customer services, entrepreneurship, and building a strong business.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability to lead through other managers.
  • Experience in creating and managing department budgets, financial controls, and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may require physical demands, including lifting, bending, pushing, pulling, and extended walking and standing. Uniforms and Personal Protective Equipment (PPE) may be required.

{"h2": "About Aramark"}

Aramark is a global leader in food and facilities management, serving millions of guests every day. Our mission is to do great things for each other, our partners, our communities, and our planet. We believe in equal employment opportunity and strive to create a diverse and inclusive work environment.

At Aramark, we're committed to helping our employees grow and develop their careers. If you're passionate about delivering exceptional service and leading a team, we encourage you to apply for this exciting opportunity.