Director of Product Experience

2 days ago

New York, New York, United States CLEAR - Corporate Full time
About Us

CLEAR - Corporate is committed to delivering exceptional mobile app experiences that drive user satisfaction and business growth. We are seeking an experienced product leader to join our team and help shape the future of our mobile app.

Job Overview:

This role involves defining the strategic vision and product roadmap for our mobile app, collaborating with cross-functional teams, and driving measurable business outcomes. The ideal candidate will have expertise in mobile app development, leadership skills, and the ability to drive innovation and excellence.

Main Responsibilities:
  1. Product Strategy: Develop and maintain a clear understanding of customer needs and market trends to inform the product roadmap.
  2. Cross-Functional Collaboration: Work closely with Engineering, Finance, Operations, Member Care, Marketing, Security, and Legal teams to drive a shared vision and accelerate product development.
  3. Leadership: Lead the unification of CLEAR's Aviation and Verified products within a single, cohesive mobile experience.
  4. Performance Metrics: Champion product excellence and innovation by balancing bigger bets with iterative product improvements rooted in performance metrics and user feedback.
  5. Business Outcomes: Be accountable for driving measurable business outcomes, including member acquisition and retention, mobile app engagement, and CLEAR Plus subscription growth.
Key Requirements:
  • Leadership Skills: Proven ability to lead and inspire product teams with a deep sense of customer empathy, driving user advocacy throughout the product lifecycle.
  • Tech Leadership: Spearheading large-scale mobile app initiatives, managing technical trade-offs, and ensuring architecture is scalable and secure for both iOS and Android platforms.
  • Data-Driven Culture: Establishing a data-driven culture that orients your team and the broader organization around key performance indicators like mobile app user acquisition, activation, engagement, retention; and CLEAR Plus subscription conversion and retention rates.
  • Prioritization: Collaborative and strategic prioritization skills, balancing the needs of multiple stakeholders while maintaining a focus on delivering impactful solutions.
  • Future-Focused Mindset: Leading with a future-focused mindset, ensuring products are not only meeting today's needs but also ready to meet tomorrow's opportunities and challenges.
  • Core Values: Living and imparting CLEAR's core values: Be Indefatigable, Bias for Action, Embrace Change, Obsessed with the Customer Experience, Speak Up, Our Great People, Own It.
What We Offer:

As a Director of Product Experience at CLEAR, you can expect a competitive salary range of $210,000-$260,000 per year, depending on your level of experience and skills.

  • Product Director

    3 weeks ago

    New York, New York, United States Spring Health Full time

    Drive Growth and Deliver Exceptional Member ExperiencesWe're seeking an experienced Product Director to lead our Member Experience team at Spring Health. In this role, you'll be responsible for developing and executing strategies that drive growth, improve member satisfaction, and deliver exceptional user experiences.As a Product Director, you'll work...

  • Digital Product Director

    3 weeks ago

    New York, New York, United States RemoteWorker CA Full time

    **About Us**At RemoteWorker CA, we believe in creating innovative digital experiences that delight our customers. Our team of experts is passionate about delivering world-class products that make a real impact.**Job Summary**We are seeking an experienced Digital Product Director to lead the development of our product portfolio. As a key member of our team,...

  • Product Experience Director

    2 days ago

    New York, New York, United States Noom US Full time

    About the RoleWe are seeking a highly skilled Senior Product Manager to lead the development of our new Freemium experience. In this role, you will be responsible for driving the design and implementation of features that engage users and motivate them to adopt healthier habits. You will work closely with cross-functional teams to create a fun, engaging, and...

  • Digital Product Director for Patient Experience Enhancement

    3 weeks ago

    New York, New York, United States The Hired Guns Full time

    **Job Summary**We are seeking a senior-level digital product manager with a track record in patient care and healthcare solutions to join our prestigious healthcare organization as their new Assistant Product Director, Patient Engagement.This role requires you to build and optimize digital products focused on enhancing the patient experience. You will...

  • Product Design Director Position

    2 days ago

    New York, New York, United States American Society of Composers , Authors and Publishers Full time

    Overview:About the American Society of Composers, Authors and Publishers (ASCAP), a leading membership association representing over 1 million music creators. ASCAP licenses millions of musical works to businesses worldwide, collecting royalties and advocating for member rights. The organization seeks a skilled Director, Product Design to drive design and...

  • Product Design Director

    3 weeks ago

    New York, New York, United States PayPal Full time

    {"title": "Product Design Director", "bulletPoints": ["As a Product Design Director at PayPal, you will drive innovation and excellence in user experience across our core products.", "Collaborate with cross-functional teams to build and deliver rewarding user experiences.", "Make design decisions based on research and insights, and advocate for continuous...

  • Digital Experience Director

    3 weeks ago

    New York, New York, United States Capital One Full time

    We are seeking a highly skilled Digital Experience Director to join our Consumer Card and Bank team focused on Acquisition and Welcome Experiences.As a Digital Experience Director, you will work across the end-to-end user journey to help people find, apply for and onboard to our products. You will be passionate about crafting effective customer conversations...

  • Customer Experience Director

    1 week ago

    New York, New York, United States Vuori, Inc Full time

    Customer Experience Director Role at VuoriWe are seeking a seasoned Customer Experience Director to lead our sales team in providing exceptional customer experiences. As a critical member of our retail leadership team, you will focus on developing lasting relationships with customers, driving sales growth, and promoting our brand values. Your expertise in...

  • Search Experience Director

    1 day ago

    New York, New York, United States Rakuten Group, Inc. Full time

    Job Description: Rakuten Rewards is seeking a seasoned Senior Product Manager to lead the development of an optimized search experience that deeply resonates with our consumers. As a key player on our Discovery team, you will report to the Director of Product and be responsible for delivering stellar, industry-first features that enhance our search...

  • Tech Product Director

    2 days ago

    New York, New York, United States NationStaff, Inc. Full time

    Job Title: Tech Product Director We are looking for a skilled Tech Product Director to lead our product development efforts in a fast-paced, innovative FinTech environment. As a Tech Product Director, you will be responsible for driving the development of cutting-edge technologies that meet the evolving needs of our B2B customers.Your primary...

  • Product Management Director

    2 days ago

    New York, New York, United States Fanatics, Inc. Full time

    Job Title: Product Management DirectorAbout the Role:As a Product Management Director at Fanatics Betting & Gaming, you will lead the development and scaling of our iCasino product across iOS, Android, and Desktop. This role reports directly to the President of Gaming and requires expertise in building entertainment products for sports fans and gaming...

  • Experience Design Director

    3 days ago

    New York, New York, United States Capital One Full time

    About the PositionWe are seeking an experienced Experience Design Director to join our team at Capital One. As a key member of our design team, you will be responsible for leading the development of user-centered design solutions that drive business results.This is a full-time role located in New York City (Hybrid On-Site). The estimated salary for this...

  • Technical Production Director

    9 hours ago

    New York, New York, United States Columbia University Full time

    About the RoleThis is a key leadership position within the Department of Theatre at Columbia University. The Technical Production Director will be responsible for coordinating all aspects of production logistics, including transportation, load-in, and strike of sets, lighting, and sound equipment. A bachelor's degree or equivalent experience is required,...

  • Aviation Product Experience Director

    3 weeks ago

    New York, New York, United States Secure Identity Full time

    **Unlock Exceptional Experiences**As a Senior Product Manager for Aviation at Secure Identity, you will lead the charge in delivering seamless and delightful customer experiences across the travel and aviation sector. Your expertise will drive business growth while ensuring operational excellence.We're looking for a seasoned product leader with a proven...

  • Digital Experience Director

    3 weeks ago

    New York, New York, United States Vimerse InfoTech Inc Full time

    About Vimerse InfoTech Inc">We are a forward-thinking company that values innovation and creativity. Our team is passionate about delivering exceptional digital experiences that exceed our customers' expectations.">Job Title: Digital Experience Director">We are seeking a highly skilled Digital Experience Director to join our online team and contribute to...

  • Product Management Director

    1 day ago

    New York, New York, United States Marsh & McLennan Companies, Inc. Full time

    About the Role:We are looking for a talented Product Management Director to lead our Data Strategy team at Guy Carpenter. This role will be based in New York, NY; Boston, MA or Philadelphia, PA. As a Product Management Director, you will oversee customer engagement, solution design, and project coordination for data products. You will work closely with...

  • Consumer Experience Director

    3 weeks ago

    New York, New York, United States StubHub Full time

    At StubHub, we are redefining the live event experience on a global scale. Our mission is to provide a safe and convenient way for fans to discover, buy, and sell tickets to their favorite live events.About the RoleWe are seeking an experienced Consumer Experience Director to join our team in New York, NY. As a key member of our CX team, you will be...

  • Director of Product Excellence

    2 days ago

    New York, New York, United States GBG Full time

    Key ResponsibilitiesThe Director of Product Excellence will be responsible for designing and managing the product enablement strategy to ensure all GTM teams have the product-selling skills, knowledge, and resources they need to be successful in their roles.This role will involve developing in-depth knowledge and hands-on working experience with all GBG...

  • User Experience Design Director

    1 week ago

    New York, New York, United States A Place For Mom Full time

    Job SummaryA Place for Mom is seeking an experienced User Experience (UX) Design Director to lead our design efforts and shape the user experience of our digital products. As a key member of our product team, you will be responsible for developing and maintaining a cohesive design vision across multiple product lines.About A Place for MomWe are a leading...

  • Studio Experience Director

    3 weeks ago

    New York, New York, United States Peachy Studio Full time

    Unlock Your Potential as a Studio Experience DirectorPeachy Studio is revolutionizing the world of wellness, and we're looking for a talented individual to join our team as a Studio Experience Director. This role is not just about managing a studio; it's about creating an exceptional experience for our clients and fostering a positive work environment for...