Glam Seamless Salon/Retail Store Manager

2 weeks ago


New York, New York, United States Beauty Industry Group Full time
Job Overview

As the Salon/Retail Store Manager at Beauty Industry Group, you will be responsible for overseeing the day-to-day operations of our salon and retail store. Your primary focus will be on ensuring an exceptional customer experience, managing a team of beauty professionals, driving sales, and maintaining a positive and welcoming atmosphere in the salon and store.

Key Responsibilities
  • Effectively perform all operations functions, including opening and closing the store, register, and back-office management procedures.
  • Contribute to management and store meetings, offering suggestions for associate development, sales opportunities, and organizational improvements.
  • Serve as a role model for sales associates in sales generation and customer service by making the customer experience the priority.
  • Reinforce customer service principles by coaching staff on their successes and challenges.
  • Demonstrate and model client service and onstage leadership standards.
  • Develop strategies to grow the business, leveraging client loyalty programs, events, product knowledge, and services.
  • Implement new policies and procedures and hold the team accountable to meeting goals.
  • Recruit, interview, and hire qualified staff members alongside HR.
  • Ensure that product knowledge training is scheduled and successfully completed.
  • Manage the selling floor and salon floor, increasing client retention.
  • Ensure safety and cleanliness in the stockroom, break area, bathroom, etc.
  • Partner with HR and Headquarters team to ensure that all team members adhere to Store Operations and Loss Prevention policies.
  • Conduct weekly/monthly store meetings.
  • Inventory management.
  • Set up and review merchandising and window displays that enhance the GLAM standards.
  • Cross department coordination for product launches, marketing, sales, and our online support team.
  • Achieve weekly/monthly sales goals.
  • Establish and evaluate weekly/monthly Touch Bases with each retail associate and stylist.
Requirements
  • Proven experience as a Salon Manager or Retail Store Manager in the beauty industry.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Demonstrated sales and revenue growth experience.
  • Knowledge of beauty products and industry trends.
  • Familiarity with salon and retail store operations.
About Beauty Industry Group

Beauty Industry Group is a global market leader in human hair extensions and a leader in innovation and best-in-class sourcing and ethical standards. We champion self-expression and stand at the forefront of the industry with innovative hair solutions designed to enhance beauty, ignite creativity, and foster confidence.

Benefits
  • This role is eligible for a 5% annual bonus.
  • 401(k) with company match - $ for $ up to 4%.
  • Vacation/Holiday Leave.
  • Medical/Dental/Vision.
  • Life and AD&D Insurance.
  • Access to hundreds of discounted beauty products.
  • Opportunities for growth and advancement.


  • New York, New York, United States Beauty Industry Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Salon/Retail Store Manager to lead our Soho salon and retail store. As a key member of our team, you will be responsible for driving sales, managing a team of beauty professionals, and ensuring an exceptional customer experience.Key ResponsibilitiesOversee the day-to-day operations of the salon and...


  • New York, New York, United States Beauty Industry Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Salon/Retail Store Manager to join our team at Beauty Industry Group. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our salon and retail store, ensuring an exceptional customer experience, and driving sales growth.Key ResponsibilitiesLead...


  • New York, New York, United States Soko Glam Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Experience Representative to join our team at Soko Glam. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide best-in-class customer...


  • New York, New York, United States Soko Glam Full time

    Job Title: Agent, Customer ExperienceWe are seeking a highly motivated and customer-focused individual to join our team as an Agent, Customer Experience. In this role, you will be the primary point of contact for our customers, providing exceptional service and support through various communication channels.Responsibilities:Own customer inquiries on all...

  • Salon Assistant

    3 weeks ago


    New York, New York, United States Thomas Taft Salon LLC Full time

    Job OverviewThomas Taft Salon LLC is seeking a skilled Salon Assistant to join our high-volume hair salon team. As a Salon Assistant, you will have the opportunity to gain experience and connections in the industry while working alongside our talented team of Hair Artists.Key ResponsibilitiesProvide exceptional customer service and ensure a positive...

  • Retail Store Manager

    4 weeks ago


    New York, New York, United States Levi Strauss Full time

    Job OpportunityWe're looking for a talented individual to join our team as a Store Manager. As a key member of our retail team, you'll be responsible for driving sales growth, delivering exceptional customer service, and maintaining a high level of store appearance.About the RoleThis is a part-time opportunity that requires a flexible schedule, including...


  • New York, New York, United States SDSH Salon Full time

    Job OpportunityWe are seeking a highly skilled and detail-oriented receptionist to join our team at Sharon Dorram Color at Sally Hershberger salon.The ideal candidate will have at least 2 years of experience in a high-end salon environment, with excellent communication and customer service skills. Responsibilities will include:Providing exceptional customer...

  • Retail Store Manager

    2 weeks ago


    New York, New York, United States The LEGO Group Full time

    Assistant Store Manager - RetailWe are seeking an experienced and motivated Assistant Store Manager to join our retail team at The LEGO Group. As an Assistant Store Manager, you will play a key role in ensuring the success of our stores by providing exceptional customer service, managing store operations, and leading a team of retail professionals.Key...

  • Retail Store Manager

    4 weeks ago


    New York, New York, United States Fabletics Full time

    About the RoleFabletics is seeking a highly motivated and experienced Store Operations Manager to join our team. As a key member of our retail store management team, you will be responsible for supporting the Store Manager and collaborating with a peer Supervisor to drive sales and operations in a best-in-class retail store environment.Key...


  • New York, New York, United States The LEGO Group Full time

    Job Title: Assistant Store ManagerAbout the RoleWe are seeking an experienced Assistant Store Manager to join our LEGO Brand Retail team. As a key member of our store leadership team, you will be responsible for delivering exceptional guest experiences, driving sales growth, and leading a high-performing team.Key ResponsibilitiesCollaborate with the Store...


  • New York, New York, United States Fabletics Full time

    Fabletics Retail Store Associate Job DescriptionFabletics is seeking a highly motivated and customer-focused Retail Store Associate to join our team at our Flatiron store in New York, NY. As a Retail Store Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a...

  • Retail Store Manager

    3 weeks ago


    New York, New York, United States Pressed Juicery Full time

    About Pressed JuiceryWe're a leading wellness company dedicated to making healthy living convenient and delicious. With over 100 retail stores, a strong online presence, and a commitment to excellence, we're looking for a talented Retail General Manager to join our team.Job Purpose:The Retail General Manager will oversee the sales performance, guest...

  • Retail Store Manager

    2 weeks ago


    New York, New York, United States Nati Boutique Full time

    Job Title: Retail Store ManagerNati Boutique, a rapidly growing fashion retailer, is seeking a highly experienced Retail Store Manager to lead our newest store in New York.Job SummaryWe are looking for a results-driven Store Manager who can drive sales growth, improve customer satisfaction, and maintain a high level of store visual standards. The ideal...


  • New York, New York, United States Research and Design Full time

    Research and Design is a premier women's fashion boutique chain with a strong presence in Western New York. With over a decade of experience, we're poised for national expansion.Job OverviewWe're seeking a skilled Retail Manager to oversee daily operations, manage staff, and deliver exceptional customer experiences at our Buffalo-Niagara Falls Area...

  • Retail Store Manager

    2 weeks ago


    New York, New York, United States Burlington Full time

    Job SummaryBurlington is seeking a highly skilled and experienced Retail Front End Supervisor to join our team. As a key member of our store management team, you will be responsible for supervising all store functions and associates, maximizing sales results through training and coaching, and promoting a safe and positive work environment.Key...

  • Retail Store Manager

    4 weeks ago


    New York, New York, United States Pressed Juicery Full time

    {"Job Title": "Retail General Manager", "Job Description": "About the RoleWe are seeking a highly motivated and experienced Retail General Manager to join our team at Pressed Juicery in Manhattan. As a key member of our leadership team, you will be responsible for overseeing the sales performance, guest experience, operations, hiring, and talent development...


  • New York, New York, United States Tractor Supply Company Full time

    Job SummaryWe are seeking a highly skilled and experienced Grooming Salon Leader to join our team at Tractor Supply Company. As a Grooming Salon Leader, you will be responsible for leading the operations of our grooming salon, achieving targeted goals, and driving results to grow the business.Key ResponsibilitiesOversee daily operations of the salon,...


  • New York, New York, United States Rebag Full time

    Retail Project ManagerRebag, a leading e-commerce company specializing in luxury designer handbags and accessories, is seeking a Retail Project Manager to oversee all aspects of new store projects, from location scouting to store maintenance.Key Responsibilities:Conduct thorough research for potential store locations to ensure optimal visibility and...

  • Retail Store Manager

    1 month ago


    New York, New York, United States Nati Trancas Malibu, Inc Full time

    Job DescriptionNati Trancas Malibu, Inc, a rapidly growing boutique retailer, is seeking a highly experienced Retail Store Manager to join our passionate and hardworking team.Key ResponsibilitiesLead the retail team in achieving sales goals and meeting store financial plans, focusing on a collaborative selling environment and employee engagement and...


  • New York, New York, United States The Beautiful Group Full time

    About The Beautiful GroupThe Beautiful Group is a leading luxury salon and spa operator with a global presence. Our mission is to provide exceptional customer experiences and deliver high-quality services in a dynamic and supportive work environment.Job SummaryWe are seeking a skilled and enthusiastic Sassoon Salon Assistant to join our team. As a key member...