IT Support Specialist

4 days ago


Raleigh, North Carolina, United States CSP, Inc.- Raleigh's Top Cloud, IT Security, and Services Company Full time
About the Job

CSP, Inc. is seeking a highly skilled IT Support Specialist to join our team in Raleigh, NC.

This is a unique opportunity to work with a leading Managed Services Provider and contribute to the success of our clients.

The successful candidate will be responsible for providing technical support, identifying and resolving issues, and implementing proactive solutions to ensure optimal system performance.

About You

To be successful in this role, you will need:

  • A strong understanding of IT infrastructure, including networking, security, and cloud technologies.
  • Excellent customer service and communication skills.
  • Experience working with Autotask, N-able, or comparable PSA and RMM tools.
  • A thorough knowledge of M365, including password resets, user management, and license assignment.
  • A solid understanding of MS products, including Office applications, Active Directory, and SharePoint.
About Us

CSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, dedicated to making a positive impact on our people, our clients, and our community.

We pride ourselves on our talented team of 35 dynamic professionals and have received multiple awards for our growth and industry achievements.

Our diverse offerings include Managed and Cloud Services, Data Center Solutions, Security, Networking, and Voice, all designed to empower our clients and help them thrive.

Benefits and Compensation

We offer an attractive compensation package, including:

  • An estimated salary range of $60,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package, including health and prescription insurance, life and dental coverage, vision care, disability options, a flexible spending account, a 401(k) plan with profit sharing, and a Section 529 College Savings Plan.


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