Assistant Store Manager
2 weeks ago
Job Summary
Rocket is seeking a highly skilled and experienced Assistant Store Manager to join our team. As a key member of our leadership team, you will be responsible for supporting the Store Manager in all store operations and ensuring a safe and customer-focused environment at all times.
Key Responsibilities
- Assist the Store Manager in overseeing daily store operations, including sales, customer service, and inventory management.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Lead and motivate a team of sales associates to achieve sales goals and provide excellent customer service.
- Monitor and control store expenses, including labor costs, inventory, and supplies.
- Collaborate with the Store Manager to develop and implement visual merchandising plans and maintain a visually appealing store environment.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Provide excellent customer service and resolve customer complaints in a professional and timely manner.
Requirements
- 2-4 years of experience as a Supervisor or Team Lead in a retail environment.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, employees, and management.
- Strong leadership and problem-solving skills, with the ability to motivate and develop a team.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Physical ability to lift, push, pull, and stand for long periods of time.
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