Assistant Store Manager

2 weeks ago


Benicia, California, United States Rocket Full time

Job Summary

Rocket is seeking a highly skilled and experienced Assistant Store Manager to join our team. As a key member of our leadership team, you will be responsible for supporting the Store Manager in all store operations and ensuring a safe and customer-focused environment at all times.

Key Responsibilities

  • Assist the Store Manager in overseeing daily store operations, including sales, customer service, and inventory management.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Lead and motivate a team of sales associates to achieve sales goals and provide excellent customer service.
  • Monitor and control store expenses, including labor costs, inventory, and supplies.
  • Collaborate with the Store Manager to develop and implement visual merchandising plans and maintain a visually appealing store environment.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Provide excellent customer service and resolve customer complaints in a professional and timely manner.

Requirements

  • 2-4 years of experience as a Supervisor or Team Lead in a retail environment.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, employees, and management.
  • Strong leadership and problem-solving skills, with the ability to motivate and develop a team.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical ability to lift, push, pull, and stand for long periods of time.


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