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Loss Prevention Specialist

1 month ago

Spokane, Washington, United States Kohl's Full time
About the Role

We are seeking a highly skilled Loss Prevention Officer to join our team at Kohl's. As a Loss Prevention Officer, you will play a critical role in improving company profitability by executing programs around external theft deterrence and internal investigations to drive shortage reduction.

Key Responsibilities
  • Create partnerships with store, law enforcement, and local network groups to prevent theft and recover merchandise.
  • Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise.
  • Conduct surveillance of external theft using CCTV surveillance equipment.
  • Assist in internal theft investigations in compliance with Company Guidelines.
  • Accurately complete and maintain all external and internal theft investigation case records according to Kohl's standards.
  • Act as a representative on behalf of Kohl's on legal proceedings as needed.
  • Inform Supervisors and Store Management of shortage control opportunities.
  • Monitor store alarm system and EAS system.
  • Support Loss Prevention awareness in the store.
Requirements
  • Ability to work independently with initiative.
  • Strong customer service skills.
  • Ability to make quick decisions in the company's best interest.
  • Uphold confidential information and investigations.
  • Detail-oriented.
Preferred Qualifications
  • Prior experience or education in Loss Prevention, security or law enforcement.
  • Knowledge of surveillance and apprehension techniques.
  • Knowledge of or ability to learn Google applications and various other computer programs.
Essential Functions
  • Ability to perform the accountabilities listed in the "What You'll Do" Section.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
  • Ability to satisfactorily complete company training programs.
  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
  • Perform work in accordance with the Physical Requirements section.
Physical/Cognitive Requirements
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).