Bilingual Customer Service Representative

1 month ago


Las Cruces, New Mexico, United States MCI Careers Full time
Job Title: Bilingual Bank Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused Bilingual Bank Customer Service Representative to join our team. As a Bilingual Bank Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
  • Stay up-to-date with product and service offerings to provide accurate information to customers

Requirements:

  • Bilingual in English and Spanish (or other languages as required)
  • High school diploma or equivalent required; degree in a related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and knowledge of Microsoft Office

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to our website.



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