Automotive Service Business Development Center Representative

4 weeks ago


Lynn, Massachusetts, United States Pride Motor Group Full time

h3JobDescription/h3pPrideChevroletisseekingahighlymotivatedandorganizedindividualtojoinourServiceBusinessDevelopmentCenterteam.AsaServiceBDCRepresentative,youwillberesponsibleformakingserviceappointmentsforcustomersandservingasthefrontlineofcommunicationintheirserviceexperience./ppbKeyResponsibilities:/b/pulliAnswerallincomingphonecallsandscheduleserviceappointments./liliMakeoutboundcallstogenerateserviceappointmentsandlogcustomercomments./liliSchedulefollow-upcontactifnoappointmentismade./liliRescheduleno-showcustomerappointments./liliSchedulefuturecontactasneeded./liliGenerateemailstoautomaticallyschedulefollow-upremindersfornextcontact./liliContactcustomersbasedoncurrentmarketinginitiatives./liliRespondtocustomerwebsiterequests./liliContactinternetcustomersviaemailandphonetoscheduleaserviceappointment./li/ulpbRequirements:/b/pulliExcellentfollow-upskills./liliPreviousexperiencewithphonesortelemarketingexperiencehighlypreferable./liliDemonstrateaprofessional,enthusiastic,andfriendlyattitudeatthefirstpointofcontactwithanypotentialclient/customer./liliFirst-classverbal,written,andcommunicationskills,includingtheabilitytoinitiatedialoguewiththeServiceManagerandcommunicateeffectivelyandefficiently./liliOrganized,multi-tasked,self-motivated,withtheabilitytoworkeffectivelyaspartofateamoronindividually-assignedtasksinafast-paced,dynamicenvironment./liliAbletositandworkatacomputerkeyboardforextendedperiodsoftime./liliPreferableknowledgeofworkingMicrosoftWord,computerliterate/knowledge,dataentryskills./li/ulpemWeareanequalopportunityemployerandprohibitdiscrimination/harassmentwithoutregardtorace,color,religion,age,sex,nationalorigin,disabilitystatus,genetics,protectedveteranstatus,sexualorientation,genderidentityorexpression,oranyothercharacteristicprotectedbyfederal,state,orlocallaws./em/p



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