Market Operations Director

4 weeks ago


Tell City, Indiana, United States Pizza Hut Full time
Market Coach Job Description

The Market Coach is a critical role within our organization, responsible for driving the success of assigned restaurants. This position requires a strong leader who can oversee the operations of multiple locations, ensuring exceptional quality, service, and sales.

Key Responsibilities:
  • Recruit, retain, and develop Area Coaches and their teams, as well as Training Coaches and other Above Restaurant Leaders.
  • Direct the recruitment and development of top talent, focusing on coaching and developing future leaders.
  • Ensure assigned areas achieve financial commitments and guest satisfaction standards.
  • Provide strategic and tactical guidance to develop restaurant operations, standards, and guidelines.
  • Monitor capital expenditures within each restaurant and for assigned areas.
  • Analyze systems and procedures for continual improvement.
Competencies:
  • Complex Problem-Solving Skills
  • Judgement and Decision Making
  • Management of Time and Financial Resources
  • Personal Effectiveness/Credibility
  • Thoroughness, detailed-oriented, and high organizational skills
  • Collaboration Skills
  • Continuous Improvement and Operations Innovation
  • Communication Proficiency verbally and in writing
  • Strong Change Management Skills
  • Performance and Accountability Culture
  • Proficient in Microsoft Office Suite
  • Self-driven, able to work independently, and multi-task
  • Flexibility
Requirements:
  • 4-6 Direct Reports
  • Full-time position with flexible days and hours
  • Minimum of 3 years restaurant management experience
  • 4+ years multi-unit leadership experience managing direct reports

We offer a competitive salary, comprehensive insurance package, vehicle and cell phone allowances, meal benefits, and opportunities for growth and career advancement. AFR is an Equal Employment Employer.



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