Customer Service Representative

5 days ago

Tampa, Florida, United States Sulphur Springs YMCA Full time
Position Summary:

The Customer Service Representative at the Sulphur Springs YMCA will play a vital role in the operations of the YES Center Call Center. This position is designed to manage both incoming and outgoing communications to assist with a variety of tasks, including membership inquiries, program enrollments, and account modifications. The Representative will focus on improving the overall satisfaction of members and participants through outstanding service.

Primary Duties:
  • Engage with callers to address questions, provide information about programs, and promote events
  • Adhere to established Standard Operating Procedures (SOPs) to ensure high-quality support
  • Escalate concerns and unresolved matters to management
  • Work collaboratively with colleagues to meet organizational objectives
  • Make outbound calls to contribute to growth initiatives
  • Attend team meetings and comply with organizational policies and procedures
Qualifications:
  • High school diploma is mandatory; an Associate's degree is advantageous
  • Excellent verbal communication and interpersonal skills
  • Capability to thrive in a dynamic environment and manage multiple tasks
  • Prior experience in customer service or sales is preferred
  • Computer proficiency is essential
  • Availability to work flexible hours, including evenings, weekends, and holidays
Certifications:
  • CPR, First Aid, AED, and Oxygen Administration certifications must be obtained within the first month of employment
  • Maintain any additional relevant certifications as required
Physical Requirements:
  • Frequent use of computers and communication devices
  • Ability to perform physical activities such as walking, standing, and lifting
  • Visual acuity and adaptability to various work settings
  • Capable of lifting and moving items weighing up to 30 pounds

  • Customer Service Representative

    5 days ago

    Tampa, Florida, United States Trivest Partners Full time

    **Job Title: Customer Service Representative****Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at Trivest Partners. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**• Respond to customer inquiries and...

  • Customer Service Representative

    1 day ago

    Tampa, Florida, United States Hillsborough County (Florida) Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hillsborough County (Florida). As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and...

  • Customer Service Representative

    6 days ago

    Tampa, Florida, United States Hciequity Full time

    **Job Summary**Hciequity is seeking a highly skilled and reliable Customer Service Representative to join our team in Tampa, Florida. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Assist in the operations of the Customer Service department,...

  • Customer Service Representative

    2 days ago

    Tampa, Florida, United States Chick-fil-A New Tampa at I Full time

    About UsChick-fil-A New Tampa at I is a fast-growing quick-service restaurant seeking friendly, motivated, and customer-oriented individuals to join our team. As a representative of our company, you will play a vital role in creating memorable experiences for our guests.Job SummaryWe are seeking a Customer Service Representative to join our team. As a...

  • Customer Service Representative

    1 day ago

    Tampa, Florida, United States RemX Full time

    RemX is seeking highly skilled Customer Service Representatives to join our team in a high-volume, call center/customer service environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer issues, and building strong relationships with our members.Key Responsibilities:Provide...

  • Customer Service Representative

    1 day ago

    Tampa, Florida, United States Bunzl Distribution USA Full time

    **Job Summary**Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and serving as a liaison between our sales staff and customers.**Key...

  • Customer Service Representative

    5 days ago

    Tampa, Florida, United States TJX Companies Full time

    About TJX CompaniesTJX Companies is a leading off-price retailer of apparel and home fashions in the United States and internationally. Our mission is to provide our customers with a unique shopping experience, offering a wide range of products at prices significantly lower than traditional department stores.Job SummaryWe are seeking a highly motivated and...

  • Customer Service Representative

    1 week ago

    Tampa, Florida, United States Adecco US, Inc. Full time

    **About the Role:**Adecco US, Inc. is seeking a highly skilled Customer Service Representative to join our team in a dynamic and fast-paced environment. As a Customer Service Representative, you will be responsible for providing top-notch customer service to clients, taking orders, and assisting with auto parts inquiries.**Key Responsibilities:**Take orders...

  • Customer Service Representative

    6 days ago

    Tampa, Florida, United States TruGreen Limited Partnership Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TruGreen Limited Partnership. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer concerns in a timely and professional manner.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Army & Air Force Exchange Service Full time

    Customer Experience AssociateAs a key player in enhancing customer interactions, you will:Elevate customer satisfaction through attentive and service-oriented approaches.Identify customer needs by engaging in active listening and providing customized solutions.Offer insights to improve overall customer contentment.Our commitment lies in ensuring that every...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Army & Air Force Exchange Service Full time

    Customer Experience AssociateImprove customer interactions through attentive and service-focused approachesIdentify customer needs by engaging in active listening and providing customized solutionsOffer insights to enhance customer satisfaction levelsOur commitment lies in ensuring that every engagement with our clients exceeds their expectations. We strive...

  • Customer Service Representative

    7 hours ago

    Tampa, Florida, United States Chadwell Supply Full time

    About Chadwell SupplyChadwell Supply is a leading provider of maintenance, repair, and operations solutions. We have 28 branches nationwide and are committed to delivering exceptional customer service.Job SummaryWe are seeking a highly motivated and detail-oriented Call Center Representative to join our team. As a Call Center Representative, you will be...

  • Customer Service Representative

    5 hours ago

    Tampa, Florida, United States MaidPro Franchise, LLC Full time

    About MaidPro Franchise, LLCMaidPro Franchise, LLC is a leading provider of residential cleaning services. We are committed to delivering exceptional customer experiences and building strong relationships with our clients.Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Army & Air Force Exchange Service Full time

    Role Overview:As a vital member of our team, you will play a key role in shaping the shopping journey for our customers. Your expertise in product knowledge will be essential in delivering tailored solutions that enhance customer satisfaction.Key Responsibilities:- Engage with customers to understand their needs through active listening.- Provide informed...

  • Customer Service Representative

    3 days ago

    Tampa, Florida, United States HEICO Full time

    Job SummaryHEICO is seeking a highly skilled and customer-focused Account Representative to join our team. As a key member of our sales team, you will be responsible for interacting with customers to provide information, resolve complaints, and drive sales growth.Key Responsibilities:Confer with customers to provide product information, take orders, and...

  • Customer Service Representative

    6 days ago

    Tampa, Florida, United States IONOS Inc Full time

    Job Summary:This is a REMOTE position which must be filled with a Florida resident. The MyWebsite Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound interactions. Additional responsibilities of the position include assisting customers with their domains, email, e-commerce packages, and...

  • Customer Service Representative

    3 days ago

    Tampa, Florida, United States IONOS Inc Full time

    Job Summary:This is a REMOTE position which must be filled with a Florida resident. The MyWebsite Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound interactions. Additional responsibilities of the position include assisting customers with their online presence, e-commerce packages,...

  • Customer Service Representative

    2 months ago

    Tampa, Florida, United States Sweetheart Ice Cream Full time

    Customer Service Representative at Sweetheart Ice CreamAre you ready to join an exceptional team and become an integral part of the Sweetheart Ice Cream family? We are currently seeking an outstanding candidate to fill the role of Customer Service Representative in our dynamic customer service department.Responsibilities:As a valuable member of the...

  • Customer Service Representative

    1 day ago

    Tampa, Florida, United States Safepoint MGA, LLC Full time

    About Safepoint MGA, LLCSafepoint MGA, LLC is a leading provider of insurance solutions, dedicated to helping individuals and businesses achieve their goals. We are committed to delivering exceptional service and support to our clients, and we are seeking a highly motivated and skilled individual to join our team as a Customer Service Representative.Job...

  • Customer Service Representative

    5 days ago

    Tampa, Florida, United States Chick-fil-A New Tampa at I-75 Full time

    Job DescriptionAt Chick-fil-A New Tampa at I-75, we are seeking friendly, motivated, and customer-oriented individuals to join our team as a Customer Service Representative. As a representative of our company, you will play a vital role in creating memorable experiences for our guests.We offer a fun work environment where you can positively influence others,...