Lead Quality Assurance Engineer

1 week ago

Charleston, West Virginia, United States Highmark Health Full time

Position Overview

JOB SUMMARY

** Visa Sponsorship is not available for this role **

This position plays a crucial role within an agile scrum team, focusing on the development, execution, and analysis of our software products. The aim is to create scalable applications across various digital platforms to effectively serve our clientele. The individual will adopt a software quality and customer-centric perspective on software solutions, enabling developers to create high-quality applications that align with the product vision. The team will engage in all phases of the Software Development Life Cycle (SDLC), from ideation and business analysis to user experience design and thorough testing against industry standards for quality assurance and compliance. The role necessitates technical expertise to develop and implement test automation scripts as part of ongoing regression testing protocols. Test engineers are expected to contribute to refining the Continuous Integration and Continuous Deployment (CICD) process, conduct code reviews, and participate in manual testing. The individual will serve as a subject matter expert, providing guidance and resolving inquiries from fellow test engineers.

KEY RESPONSIBILITIES

Collaborate with software engineers, product analysts, and other stakeholders to gather requirements for new or enhanced features. Responsible for drafting test case documents, test plans, and results that comply with SOC2 standards established by Principal Analysts. Conduct peer reviews of testing documentation and manage all necessary test data for software quality assurance. Mentor junior test engineers in this capacity. Engage in idea generation, exploring and proposing business rules to achieve the desired product features while contributing to an evolving product backlog. Participate in release activities to ensure successful, high-quality product updates and coordinate release night activities for the department. As part of an agile team, actively participate in all scrum ceremonies, assist in sprint planning, and complete required sprints from development to final execution of software applications/programs. Communicate any issues or blockers to the Scrum Master promptly. Assist in story creation, including Definition of Done (DoD), Acceptance Criteria, and estimation. Create tasks for their stories in RTC or Jira, updating status and assignments accordingly. Monitor progress against the production schedule and provide regular updates on any issues or impediments to senior analysts/principals. Develop and execute test automation scripts as part of ongoing regression testing standards. Test engineers will utilize various QA Automation technologies, including Java programming, Selenium, Appium, and cloud build and delivery processes. The role requires active participation in refining the CICD process, conducting code reviews, and mentoring junior test engineers. Perform other duties as assigned.

EDUCATION

Required

Bachelor's Degree in Information Systems, Healthcare Administration, or a closely related field.

Preferred

Master's Degree in Information Systems, Business Management, or Healthcare Administration.

EXPERIENCE

Required

5 years of experience in writing test artifacts adhering to SOC2 standards. 1 year of experience in developing test automation software following coding and industry best practices. 1 year of experience mentoring junior Test Engineers at various levels of responsibility.

Preferred

5 years of hands-on experience in various testing types, including Functional Testing, UI Testing, Integration Testing, Negative Testing, Database Testing, API Testing, and Regression Testing. 2 years of experience with one or more Test management tools. 2 years of experience working on Cloud platform-based applications with an understanding of Cloud concepts. 2 years of experience in developing test automation software according to coding and industry best practices.

SKILLS

Proven ability to achieve ambitious goals in a highly innovative and fast-paced environment. Experience working with agile methodologies, particularly scrum. Proficient in English, both spoken and written. Knowledge of best practices across the full software development life cycle, including requirements gathering, source control management, build processes, testing, and operations. Strong track record in designing and implementing large-scale consumer-facing applications. A strong sense of ownership, urgency, and drive. Demonstrated passion for user experience and enhancing usability. Experience and willingness to mentor junior team members and help develop their skills and leadership.

Pay Range Minimum:

$67,500.00

Pay Range Maximum:

$124,800.00

Highmark Health and its affiliates are committed to preventing discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on race, color, age, religion, sex, national origin, sexual orientation/gender identity, or any other category protected by applicable federal, state, or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status, or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity

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