Sales and Account Management Specialist III

10 hours ago

San Diego, California, United States Kaiser Permanente Full time
Job Summary:

We are seeking a highly skilled Sales and Account Management Specialist III to join our team at Kaiser Permanente. This role will be responsible for implementing standard and non-standard protocols to promote growth and retention for our book of business, coordinating open enrollment events, and utilizing working knowledge to educate end-users on our offerings to increase wellness.


Key Responsibilities:
  1. Pursue effective relationships with others by proactively providing resources, information, advice, and expertise to coworkers and members.
  2. Listen to, seek, and address performance feedback; provide mentoring to team members.
  3. Adapt to and learn from change, challenges, and feedback; demonstrate flexibility in approaches to work; help others adapt to new tasks and processes.
  4. Support and respond to the needs of others to support a business outcome.
  5. Complete work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensure all procedures and policies are followed.
  6. Collaborate cross-functionally to solve business problems; escalate issues or risks as appropriate; communicate progress and information.
  7. Support, identify, and monitor priorities, deadlines, and expectations.
  8. Identify, speak up, and implement ways to address improvement opportunities for the team.


Requirements:


Bachelor's degree in Marketing, Finance, Business Administration, or related field AND two (2) years of experience in marketing, business development, managing business-to-business relationships, or directly related field OR minimum five (5) years of experience in marketing, business development, managing business-to-business relationships, or a directly related field.


Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Storytelling; Corporate Partnerships; Negotiation; Product Strategy; Sales Opportunity Orchestration; Sales Performance Data; Sales/Partnership Strategy and Techniques; Business Planning; Business Process Improvement; Event Planning; Compliance Management; Creativity; Data Entry; Benefits/Services; Benefits/Services Presentations; Interpersonal Skills; Brand Strategy; Commercial Marketing; Business Development; Clinical Selling Expertise; Sales Operations; Goal Setting; Member Service

Bilingual (English/Spanish) Level II required

Notes:


Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program.


Company Overview:
Kaiser Permanente is a leading healthcare organization dedicated to providing high-quality, patient-centered care to our members. We are committed to innovation, excellence, and making a positive impact in the communities we serve.

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