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Acura Service Business Development Representative

2 months ago

Roslyn New York, United States Rallye Acura Full time

About Rallye Acura

Rallye Acura is a premier luxury automotive group on Long Island, dedicated to providing exceptional customer service and automotive excellence. We are committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive expertise.

Job Summary

We are seeking a highly skilled and customer-focused Acura Service Business Development Representative to join our team. As a key member of our Service Business Development Center, you will play a vital role in engaging with our luxury client base, scheduling service appointments, and providing exceptional customer service.

Responsibilities

  • Supplement the service team by answering client inquiries in a timely and effective manner.
  • Schedule service appointments and log appointments in E-leads, taking note of any special client requests.
  • Conduct follow-up calls to ensure customer satisfaction and loyalty.

Requirements

  • Previous automotive BDC, reception, or cashier experience is strongly preferred.
  • Must have previous customer service experience and strong phone skills.
  • Trainable in various computer systems.
  • Excellent verbal and written communication and organization skills.
  • Outgoing and patient personality with outstanding customer relations ability.
  • Professional personal appearance.
  • Weekend and AM availability required.

Benefits

  • Great benefits package including medical, dental, and vision coverage for employee and family.
  • Company-paid life insurance and optional additional coverage.
  • Voluntary short-term and long-term disability available.
  • Additional voluntary benefits including Aflac and LegalShield.
  • Paid time off.
  • Paid holidays.
  • 401K plan.
  • Employee Assistance Program.