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Acura Service Business Development Representative

1 month ago

Roslyn, New York, United States Rallye Acura Full time
Job Description

The Rallye Motor Company, a premier luxury automotive group, has an exciting career opportunity in our Acura Service Business Development Center. We are seeking a highly skilled and customer-focused individual to join our team as a Business Development Representative. The ideal candidate will have outstanding customer relations and follow-up skills, a passion for delivering exceptional service, and a desire to grow and develop their career in a dynamic and supportive environment.

Key Responsibilities:

  • Supplement the service team by answering client inquiries in a timely and effective manner.
  • Schedule service appointments and log appointments in E-leads, taking note of any special client requests.
  • Conduct follow-up calls to ensure client satisfaction and loyalty.

Requirements:

  • Previous automotive BDC, reception, or cashier experience is strongly preferred.
  • Must have previous customer service experience and strong phone skills.
  • Trainable in various computer systems.
  • Excellent verbal and written communication and organization skills.
  • Outgoing and patient personality with outstanding customer relations ability.
  • Professional personal appearance.
  • Weekend and AM availability required.

Benefits:

  • Great benefits package including medical, dental, and vision coverage for employee and family.
  • Company-paid life insurance and optional additional coverage.
  • Voluntary short-term and long-term disability available.
  • Additional voluntary benefits including Aflac and LegalShield.
  • Paid time off.
  • Paid holidays.
  • 401K plan.
  • Employee Assistance Program.