Assistant Community Association Manager

3 weeks ago


Seattle, Washington, United States Real Property Associates Full time
Job Overview

We are seeking a highly motivated and organized individual to join our team as an Assistant Community Association Manager. This role will provide administrative and clerical support to our Senior Association Manager, assisting with the administration and operations of each association in our portfolio.

Key Responsibilities
  • Provide exceptional customer service to homeowners, vendors, and Board members through phone and email communication.
  • Manage work order submittals, schedule, and track until completion.
  • Maintain, manage, and process HOA documents, such as resale certificates, governing documents, and HOA demands.
  • Coordinate and attend onsite and/or virtual evening meetings with the Board for each association as the management representative.
  • Conduct community walk-throughs and inspections regularly, arranging appropriate follow-up actions as required.
  • Responsible for troubleshooting maintenance issues, managing vendors, and coordinating special projects.
  • Assist in obtaining and reviewing bids for capital projects.
  • Manage resident and owner communication through mail and digital communication, including maintenance notifications, meeting reminders, and HOA document distribution.
  • Work with our bookkeeper and offsite assistants to ensure timely and accurate reporting is provided to each Board member monthly.
  • Update and maintain records using AppFolio.
Requirements
  • Solid experience and proficiency with MS Outlook, Teams, Word, Excel, One Drive, SharePoint, and web-based applications.
  • Excellent verbal and written professional communication skills, comfortable with public speaking in small and large meetings.
  • Working knowledge of general building maintenance and systems.
  • A highly motivated, detail-oriented, independent learner with a passion for delivering high-level customer service.
Benefits
  • $65,000 - $70,000 / year
  • Health Insurance
  • Paid time off
  • 401k
  • Opportunities for advancement
Work Environment

60% of the time - Office setting utilizing a computer and other office equipment. 40% of the time – walking or driving throughout communities for inspection or vendor meetings.



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