Assistant Community Manager

3 weeks ago

Seattle, Washington, United States Fairfield Residential Full time
About Fairfield Residential

Fairfield Residential is a leading provider of multifamily housing solutions, with a portfolio of over 1000 communities across the United States. Our company is committed to delivering exceptional apartment living experiences to our residents, and we're seeking a talented Assistant Community Manager to join our team.

Job Summary

We're looking for a highly motivated and experienced Assistant Community Manager to support our Community Manager in maintaining the highest standards of customer service and resident satisfaction. As a key member of our sales and management team, you'll be responsible for leasing apartments, promoting resident retention, and ensuring the property's revenue and profit targets are met.

Key Responsibilities
  • Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, and ensuring a balanced rent roll.
  • Prepare monthly close-out and financial reports.
  • Process invoices for payment.
  • Collect rent, fees, and other payments.
  • Complete bank deposits, dispositions, and account reconciliations.
  • Use property management software such as Yardi to record, track, and report on all financial workings of the community.
  • Use your leasing and sales experience to lease apartments.
  • Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.
  • Take all appropriate action to resolve and address service issues.
  • Cheer, lead, and mentor our leasing team.
  • Work closely with the Community Manager regarding all property operations.
Requirements
  • Minimum of one year of residential leasing, sales, and/or property management experience required.
  • Experience in leadership and supervising a staff preferred.
  • Experience using Yardi or other related property management accounting software.
  • Strong knowledge of Microsoft Outlook, Word, and Excel.
  • Strong math and accounting skills.
  • Understanding of financial statements (budget, financial reports, accounting information, etc.).
  • Strong understanding of federal, state, and local fair housing laws and provisions.
  • High school diploma or equivalent required.
  • Ability to work a flexible schedule to include weekends, evenings, and some holidays.
  • Valid driver's license required.
What We Offer
  • Paid time off, paid holidays, and sick days.
  • Matched 401(k).
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Life insurance.

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