Assistant Community Manager
3 weeks ago
Fairfield Residential is a leading provider of multifamily housing solutions, with a portfolio of over 1000 communities across the United States. Our company is committed to delivering exceptional apartment living experiences to our residents, and we're seeking a talented Assistant Community Manager to join our team.
Job SummaryWe're looking for a highly motivated and experienced Assistant Community Manager to support our Community Manager in maintaining the highest standards of customer service and resident satisfaction. As a key member of our sales and management team, you'll be responsible for leasing apartments, promoting resident retention, and ensuring the property's revenue and profit targets are met.
Key Responsibilities- Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, and ensuring a balanced rent roll.
- Prepare monthly close-out and financial reports.
- Process invoices for payment.
- Collect rent, fees, and other payments.
- Complete bank deposits, dispositions, and account reconciliations.
- Use property management software such as Yardi to record, track, and report on all financial workings of the community.
- Use your leasing and sales experience to lease apartments.
- Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.
- Take all appropriate action to resolve and address service issues.
- Cheer, lead, and mentor our leasing team.
- Work closely with the Community Manager regarding all property operations.
- Minimum of one year of residential leasing, sales, and/or property management experience required.
- Experience in leadership and supervising a staff preferred.
- Experience using Yardi or other related property management accounting software.
- Strong knowledge of Microsoft Outlook, Word, and Excel.
- Strong math and accounting skills.
- Understanding of financial statements (budget, financial reports, accounting information, etc.).
- Strong understanding of federal, state, and local fair housing laws and provisions.
- High school diploma or equivalent required.
- Ability to work a flexible schedule to include weekends, evenings, and some holidays.
- Valid driver's license required.
- Paid time off, paid holidays, and sick days.
- Matched 401(k).
- Medical, dental, and vision insurance.
- Flexible spending account.
- Life insurance.
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