Cafe Server Assistant

4 weeks ago


Sedona, Arizona, United States Enchantment Group Management Company LLC Full time
Job Overview

As a key member of our cafe team, you will provide exceptional food and beverage service to our guests, ensuring a memorable experience at Enchantment Resort and Mii amo.

Key Responsibilities:

  1. Provide prompt and courteous service to guests, ensuring their needs are met with a smile.
  2. Assist servers with food service, expediting orders and maintaining a clean and organized workspace.
  3. Prepare teas and coffees, and refill non-alcoholic beverages as needed.
  4. Clear tables and maintain a clean and tidy environment.
  5. Communicate effectively with servers and other team members to ensure seamless service.
  6. Recognize guests by name and thank them for dining with us.
  7. Assist the Juice Bar attendant when available.
  8. Set tables with all items, including proper and polished service ware.
  9. Report any guest dissatisfaction or mishandled orders to management in a timely manner.
  10. Maintain par levels of supplies and keep workstations clean at all times.
  11. Read all memos and maintain a positive and professional attitude towards guests and co-workers.
  12. Act as an ambassador of Enchantment Resort and Mii amo by speaking positively of the property at all times.
  13. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary.
  14. Knowledge of Resort layout, amenities, hours of operations, special attractions, and occasions.
  15. Work efficiently and as a team to ensure exceptional guest satisfaction.

Requirements:

High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well-groomed at all times. Needs to be flexible, self-motivated, positive, and have a professional attitude towards guests, co-workers, and management. Must maintain current food handler's certification. Prior busser experience desired. English skills necessary to communicate with guests.

Physical Requirements:

Lifting and carrying up to 45 lbs. 50% walking, 35% bending and lifting, 15% standing, hearing and manual dexterity, distance vision 1-3 feet, use of cleaning solutions.


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