Cafe Server Assistant
4 weeks ago
As a key member of our cafe team, you will provide exceptional food and beverage service to our guests, ensuring a memorable experience at Enchantment Resort and Mii amo.
Key Responsibilities:
- Provide prompt and courteous service to guests, ensuring their needs are met with a smile.
- Assist servers with food service, expediting orders and maintaining a clean and organized workspace.
- Prepare teas and coffees, and refill non-alcoholic beverages as needed.
- Clear tables and maintain a clean and tidy environment.
- Communicate effectively with servers and other team members to ensure seamless service.
- Recognize guests by name and thank them for dining with us.
- Assist the Juice Bar attendant when available.
- Set tables with all items, including proper and polished service ware.
- Report any guest dissatisfaction or mishandled orders to management in a timely manner.
- Maintain par levels of supplies and keep workstations clean at all times.
- Read all memos and maintain a positive and professional attitude towards guests and co-workers.
- Act as an ambassador of Enchantment Resort and Mii amo by speaking positively of the property at all times.
- Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary.
- Knowledge of Resort layout, amenities, hours of operations, special attractions, and occasions.
- Work efficiently and as a team to ensure exceptional guest satisfaction.
Requirements:
High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well-groomed at all times. Needs to be flexible, self-motivated, positive, and have a professional attitude towards guests, co-workers, and management. Must maintain current food handler's certification. Prior busser experience desired. English skills necessary to communicate with guests.
Physical Requirements:
Lifting and carrying up to 45 lbs. 50% walking, 35% bending and lifting, 15% standing, hearing and manual dexterity, distance vision 1-3 feet, use of cleaning solutions.
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