Financial Aid Eligibility Consultant

2 weeks ago


Houston, Texas, United States Equus Full time
Equus Workforce SolutionsPosition: Financial Aid Eligibility Consultant

Equus Workforce Solutions stands at the forefront of workforce development services across North America. Our committed and enthusiastic team employs industry-leading practices to design, develop, and deliver solutions that are driven by market demand. Joining Equus means engaging in a wealth of learning opportunities and networking initiatives, while also making a significant difference in the lives of individuals seeking support.

Job Requirements
  • Bachelor's Degree from an accredited institution or equivalent professional experience
  • One to three years of experience in workforce development or related fields
  • Exceptional customer service abilities are essential
  • Proficient in engaging with diverse populations and understanding their unique needs
  • Strong organizational and time-management skills, with meticulous attention to detail
  • Familiarity with Microsoft Office Suite and capability to navigate various software platforms
  • Dependable team player
Key Responsibilities
  • Assess and determine client eligibility for financial assistance programs
  • Input data into the designated management information system and uphold electronic records
  • Act as a resource specialist for applicants seeking financial aid
  • Manage a high volume of communications with potential clients inquiring about financial support
  • Accurately process incoming applications and inquiries in a timely manner
  • Gather comprehensive and precise information from clients while ensuring confidentiality
  • Suggest enhancements for operational processes
  • Address routine client concerns with exemplary customer service
  • Perform additional duties as assigned

All information will be maintained confidentially in accordance with EEO guidelines. Equus Workforce Solutions is an equal opportunity employer, dedicated to fostering a workplace where every individual is valued, treated equitably, and respected.



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