Financial Aid Eligibility Consultant
2 weeks ago
Equus Workforce Solutions stands at the forefront of workforce development services across North America. Our committed and enthusiastic team employs industry-leading practices to design, develop, and deliver solutions that are driven by market demand. Joining Equus means engaging in a wealth of learning opportunities and networking initiatives, while also making a significant difference in the lives of individuals seeking support.
Job Requirements- Bachelor's Degree from an accredited institution or equivalent professional experience
- One to three years of experience in workforce development or related fields
- Exceptional customer service abilities are essential
- Proficient in engaging with diverse populations and understanding their unique needs
- Strong organizational and time-management skills, with meticulous attention to detail
- Familiarity with Microsoft Office Suite and capability to navigate various software platforms
- Dependable team player
- Assess and determine client eligibility for financial assistance programs
- Input data into the designated management information system and uphold electronic records
- Act as a resource specialist for applicants seeking financial aid
- Manage a high volume of communications with potential clients inquiring about financial support
- Accurately process incoming applications and inquiries in a timely manner
- Gather comprehensive and precise information from clients while ensuring confidentiality
- Suggest enhancements for operational processes
- Address routine client concerns with exemplary customer service
- Perform additional duties as assigned
All information will be maintained confidentially in accordance with EEO guidelines. Equus Workforce Solutions is an equal opportunity employer, dedicated to fostering a workplace where every individual is valued, treated equitably, and respected.
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