Front Office Director

3 weeks ago


Durham, North Carolina, United States AccorHotel Full time

**About the Role**

We are seeking a highly skilled Front Office Manager to lead our front desk team and provide exceptional guest service. With at least 5 years of experience in hospitality management, strong leadership skills, and excellent organizational abilities, you will be responsible for promoting the hotel, resolving guest issues, and maintaining high standards of customer service.

The ideal candidate will oversee daily operations, supervise staff, and implement new procedures as needed. A high school diploma or equivalent, proficiency in computer systems, and excellent verbal and written communication skills are required for this role.

We estimate the salary for this position to be around $55,000 - $65,000 per year, based on industry standards and location.

**Key Responsibilities**

  • Lead the front desk team to ensure seamless guest experiences
  • Oversee daily operations and implement new procedures as needed
  • Supervise staff and promote a positive work environment


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