Customer Service Representative

2 weeks ago


Fort Wayne, Indiana, United States Fire Police City County FCU Full time
Job Summary

Fire Police City County FCU is seeking a highly skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members by handling a wide range of transactions with accuracy and efficiency.

Key Responsibilities:

  • Process member transactions, including deposits, withdrawals, and transfers.
  • Provide comprehensive information about credit union products and services.
  • Assist members with account inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate records and reports, and perform other administrative tasks as needed.

Requirements:

  • High school diploma or equivalent required.
  • Customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.

Work Environment:

This position operates in a clerical office setting and requires the ability to stand, walk, sit, and use standard office equipment. The employee must be able to occasionally lift and/or move up to 50 pounds.



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