Customer Service Representative
2 weeks ago
Fire Police City County FCU is seeking a highly skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members by handling a wide range of transactions with accuracy and efficiency.
Key Responsibilities:
- Process member transactions, including deposits, withdrawals, and transfers.
- Provide comprehensive information about credit union products and services.
- Assist members with account inquiries and resolve issues in a timely and professional manner.
- Maintain accurate records and reports, and perform other administrative tasks as needed.
Requirements:
- High school diploma or equivalent required.
- Customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
Work Environment:
This position operates in a clerical office setting and requires the ability to stand, walk, sit, and use standard office equipment. The employee must be able to occasionally lift and/or move up to 50 pounds.
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