E-commerce Manager

2 days ago


Reston, Virginia, United States Happy V Full time

About Happy V

Happy V is a pioneering women's wellness company that leverages technology, health, and education to create innovative solutions for women's health at every stage of their lives.

Founded in 2019, our mission is to provide women with effective, high-quality, easy-to-use wellness products and informative content covering the A-Z's of women's health.

We're a team of results-driven, creative thinkers who thrive in a fast-paced environment, delivering high-quality work while having fun.

Your Role

The E-commerce Manager will play a crucial role in shaping and executing our digital strategy to drive online growth, enhance user experiences, and boost brand visibility.

This role involves overseeing e-commerce operations across multiple markets and websites, collaborating with cross-functional teams to improve user experiences, and analyzing key performance indicators to meet business objectives.

Key Responsibilities

  • Manage e-commerce operations across multiple markets and websites, ensuring seamless content management and optimal user experiences.
  • Collaborate with cross-functional teams to enhance user experiences, improve conversion rates, and increase average order values.
  • Analyze and report on key performance indicators to inform business decisions and drive growth.
  • Implement and automate processes to improve efficiency and scalability.
  • Coordinate with customer service teams and external agencies to launch new features and projects.
  • Stay up-to-date on e-commerce trends, competitor benchmarking, and digital marketing strategies to inform annual roadmaps.
  • Lead quality assurance for new projects and manage promotional campaigns.
  • Introduce and optimize tools such as cross-selling, re-marketing, and SEO strategies.
  • Maintain UX/UI improvements and conduct A/B testing for continuous platform enhancements.

Requirements

  • 5+ years of experience in e-commerce management, preferably in the B2C or B2B sectors.
  • Proficiency with platforms such as Shopify, Amazon, Walmart, and Tiktok Shop.
  • Proficiency in analytic platforms such as hotjar, GA4, and reporting tools.
  • Strong skills in content management, digital marketing strategies, and UX/UI optimization.
  • Proven ability to collaborate with cross-functional teams, including developers, QA, and customer service.
  • Self-driven and goal-oriented with excellent communication and problem-solving skills.
  • Certifications in Google Digital Marketing, UX/UI, and Project Management are a plus.

What We Offer

Medical, Dental & Vision insurance

10 PTO days + 12 paid holidays

Bi-Annual Performance Reviews

Continued education reimbursement

Meals provided (in-office)

Monthly Supplement Wellness Products Provided



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