Hotel Operations Supervisor

3 weeks ago


Los Angeles, California, United States Crescent Hotels & Resorts Full time
Job Title: Hotel Operations Supervisor

Job Summary:

We are seeking a highly skilled Hotel Operations Supervisor to join our team at Crescent Hotels & Resorts. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel, providing exceptional guest experiences, and driving revenue growth.

Key Responsibilities:

  • Supervise and coordinate the activities of front office, housekeeping, and food and beverage departments to ensure seamless guest experiences.
  • Develop and implement strategies to improve guest satisfaction, loyalty, and retention.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Collaborate with the sales team to develop and execute sales strategies to drive revenue growth.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Minimum of two years of experience in hotel operations or a related field.
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks.
  • Bi-lingual oral, speech, and writing skills in English and Spanish or other language is an asset.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and results-driven individual with a passion for delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to [insert contact information].



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