Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, prospective members, and guests.
Key Responsibilities:
- Provide a positive member experience by greeting members, prospective members, and guests in a friendly and professional manner.
- Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Take prospective members on tours of our facility and respond to their questions and concerns in a timely and professional manner.
- Assist in maintaining the neatness and cleanliness of our club.
- Qualifications/Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability is a must.
Physical Demands:
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
What We Offer:
- Employee Recognition Program.
- Advancement Opportunities.
At Planet Fitness, we are committed to providing a positive and supportive work environment for our employees. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.
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