Patient Access Representative

4 weeks ago


Watertown, South Dakota, United States Prairie Lakes Healthcare System Full time
Patient Access Representative - Emergency Room

Job Summary
This position is responsible for collecting and verifying patient demographic and financial information while adhering to ethical and legal standards. The ideal candidate will have strong communication skills and be able to work effectively in a fast-paced environment.

Responsibilities
• Collect and verify patient demographic and financial information
• Answer incoming telephone calls and forward to appropriate personnel or department
• Update hospital on-call schedule daily
• Verify and generate daily patient room charges
• Coordinate alarm monitors and code calls
• Greet and provide information to patients and visitors
• Answer patient and visitor questions and direct to desired destination
• Receive payments on account and reconcile cash drawer

Benefits
Prairie Lakes Healthcare System offers comprehensive benefits for qualifying full-time and part-time employees, including health insurance, dental insurance, vision insurance, life insurance, and a 403(b)-retirement plan.

Qualifications
High school diploma or equivalent required. Six months prior hospital/medical or general office experience is preferred. Previous patient registration and computer experience are also desirable.

Workplace Details
Prairie Lakes Healthcare System is an independent, non-profit rural healthcare system serving 10 counties in northeastern South Dakota and west-central Minnesota. We are committed to delivering accessible, high-quality, affordable, and compassionate healthcare to our patients and communities.

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