Patient Experience Representative I
6 days ago
*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Schedule: 8:30-5pm M-F This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#LIonsite
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Sr. Patient Experience Representative
2 months ago
Watertown, United States Boston Children's Hospital Full timeThe Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations. (PER...
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Sr. Patient Experience Representative
2 months ago
Watertown, United States Boston Children's Hospital Full timeThe Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations.(PER...
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Patient Experience Liaison
3 days ago
Watertown, Massachusetts, United States Boston Children's Hospital Full timePatient Experience Representative Job SummaryWe are seeking a highly skilled Patient Experience Representative to join our team at Boston Children’s Hospital. As a key member of our inpatient service team, you will be responsible for providing exceptional patient care and support to our patients and families.Key Responsibilities:Patient Encounter...
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Sr. Patient Experience Representative
5 months ago
Watertown, United States Boston Children's Hospital Full timeJob Posting Description The Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and...
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Patient Experience Liaison
4 days ago
Watertown, Massachusetts, United States Boston Children's Hospital Full timePatient Experience Representative Job SummaryBoston Children's Hospital is seeking a skilled Patient Experience Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities:Patient Encounter Management:Provide positive and effective...
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Patient Experience Representative
7 days ago
Watertown, United States Boston Children's Hospital Full timeJob Posting Description *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)This position is fully onsite in WalthamSchedule is Monday - Friday 8:30am - 5pmThis Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective...
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Patient Experience Representative
6 days ago
Watertown, United States Boston Children's Hospital Full timeJob Posting Description *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This position is fully onsite in Waltham Schedule is Monday - Friday 8:30am - 5pm This Patient Experience Representative will be responsible for: Patient Encounter Management: Providing positive and effective...
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Patient Experience Liaison
3 weeks ago
Watertown, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryThis part-time Patient Experience Representative position at Boston Children's Hospital is an excellent opportunity to make a positive impact on our patients and families. As a key member of our team, you will be responsible for providing exceptional customer service, managing patient encounters, and supporting the smooth operation of our...
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Patient Experience Liaison
1 month ago
Watertown, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Experience Representative to join our team at Boston Children's Hospital. This part-time position involves working every other weekend, providing exceptional customer service, and supporting unit operations.Key ResponsibilitiesPatient Encounter ManagementDeliver positive and effective customer service to...
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Patient Experience Liaison
1 month ago
Watertown, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Experience Representative to join our team at Boston Children's Hospital. This part-time position, 8 hours per week, working every other weekend 8:30am - 5pm, requires a strong focus on delivering exceptional patient care and support.Key ResponsibilitiesPatient Encounter ManagementProvide positive and...
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Patient Experience Representative, Inpatient
2 months ago
Watertown, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)This is a part time position, 8 hours per week, working every other weekend 8:30am - 5pm This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective...
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Patient Experience Representative, Inpatient
2 months ago
Watertown, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This is a part time position, 8 hours per week, working every other weekend 8:30am - 5pmThis Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and...
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Patient Experience Representative, Inpatient
2 months ago
Watertown, United States Boston Children's Hospital Full timeJob Posting Description *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This is a part time position, 8 hours per week, working every other weekend 8:30am - 5pmThis Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management:...
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Senior Patient Experience Coordinator
1 week ago
Watertown, Massachusetts, United States Boston Children's Hospital Full timePatient Experience ExcellenceThe Senior Patient Experience Representative will be responsible for ensuring the highest level of patient satisfaction and experience in our clinic. This role will involve monitoring clinic activity, resolving customer service and scheduling issues, and providing positive and effective customer service that supports departmental...
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Customer Service Representative I
5 months ago
Watertown, United States Yardi Voyager Full time** Customer Service Representative I** Customer Service Representative I Waltham, MA Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe...
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Senior Patient Experience Coordinator
3 weeks ago
Watertown, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Sr. Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our clinical operations team, you will play a critical role in ensuring the best possible patient experience.Key ResponsibilitiesPatient Encounter Management: Provide exceptional customer...
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Senior Patient Experience Coordinator
4 weeks ago
Watertown, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our clinical operations team, you will play a critical role in ensuring the best possible patient experience.Key ResponsibilitiesPatient Encounter Management: Provide exceptional customer...
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Patient Experience Navigator
3 weeks ago
Watertown, Massachusetts, United States Mass General Brigham Full timeAbout the RoleWe are seeking a highly skilled Patient Experience Navigator to join our team at Mass General Brigham Integrated Care. As a key member of our team, you will play a vital role in ensuring that our patients receive exceptional care and support.Key ResponsibilitiesProvide exceptional patient experience through proactive communication, empathy, and...
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Patient Experience Coordinator
2 weeks ago
Watertown, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Experience Coordinator to join our team at Boston Children's Hospital. As a key member of our healthcare team, you will play a vital role in ensuring the best possible patient experience.Key ResponsibilitiesPatient Encounter Management: Provide exceptional customer service, collaborate with...
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Patient Experience Coordinator
1 month ago
Watertown, Massachusetts, United States Mass General Brigham Medical Group, Inc. Full timeAbout the RoleWe are seeking a highly skilled Patient Experience Navigator to join our team at Mass General Brigham Medical Group, Inc. in Watertown, MA. As a hybrid opportunity, this role entails onsite coverage 3 days per week and remote coverage 2 days per week, supporting our Internal Medicine and Behavioral Health services for adult patients.Key...