Security Specialist

2 weeks ago

Goshen, Indiana, United States ServiceSource Full time
Job Summary

We are seeking a highly skilled Security Specialist to join our team at ServiceSource. As a key member of our Security Services Center, you will provide technical and administrative security support to the U.S. Census Bureau's Office of Security in Suitland, MD, and the National Processing Center in Jeffersonville, IN.

Key Responsibilities
  • Manage access control, badge production, fingerprinting, key issuance, visit requests, and security records.
  • Obtain photographs, schedule fingerprint appointments, verify security databases, and escort appointees to fingerprint office to accurately produce identification badges.
  • Utilize the Census Hiring and Employment Check (CHEC) system to verify Personal Identifiable Information (PII) or Visitor Management System (VMS) and provide data entry to greet visitors, assign visitor badges, and ensure visitors are appropriately credentialed.
  • Assist customers by providing timely and accurate information in a professional and informative manner concerning the security of customer personnel, property, facilities, information, and assets.
  • Provide entries into existing computer databases such as USAccess and LENEL access control database and information verification of biographical and security data and track the accountability of badges and other security requirements.
  • Provide general clerical support for Security Services Center front office including answering multi-line phone system, taking necessary actions to gather data, transfer calls to appropriate personnel, take clear and concise messages, and type documents as needed.
  • Ensure badging equipment is functioning properly, communicate with management regarding any issues with the equipment.
  • Assist in the development and maintenance of a filing system including computerized records and databases as required.
  • Assist with invoice processing, recordkeeping, and submit contractor time sheets correctly and promptly.
  • Maintain clean safe work areas throughout the workday.
Requirements
  • High School Diploma or state-certified equivalent required.
  • Proven experience in personnel security or customer service required.
  • Clerical experience in an office setting needed.
  • Must be able to obtain and maintain a Public Trust government security clearance.
Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate.

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