Hotel Operations Manager

1 month ago


Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time
Job Summary

The General Manager is a key leader responsible for the overall success of the hotel. This individual will oversee all aspects of hotel operations, ensuring that financial performance is optimized, high-quality product and service levels are maintained, and the hotel is operated in compliance with state, federal, and local regulations, as well as company and brand standards.

Key Responsibilities
  • Lead and manage the hotel team to achieve exceptional guest satisfaction and revenue growth.
  • Develop and implement strategic plans to improve hotel performance, including sales and marketing initiatives.
  • Monitor and control hotel expenses, ensuring that they are in line with budgeted amounts.
  • Ensure that all hotel operations are in compliance with company and brand standards.
  • Develop and maintain strong relationships with guests, employees, and stakeholders.
  • Conduct regular inspections of hotel facilities and operations to identify areas for improvement.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Monitor and analyze financial data to make informed business decisions.
Requirements
  • At least 6 years of progressive experience in a hotel or related field.
  • Wyndham Hotels experience highly preferred.
  • Must be proficient in Windows operating systems, company-approved spreadsheets, and word processing.
  • Must have a valid driver's license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.
Benefits

As a valued member of the La Quinta Inn & Suites - PDX team, you will enjoy a range of benefits, including paid time off, paid vacation, medical, dental, and vision insurance, and a team member discount on stays and trainings.



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