Design Studio Specialist

17 hours ago

Baltimore, Maryland, United States Williams-Sonoma Full time
About the Role

We're seeking a talented Design Studio Specialist to join our team at West Elm in Baltimore. As a key member of our design team, you'll play a crucial role in inspiring customers to express themselves in their homes.

Responsibilities
  • Utilize your design expertise to assist clients in one-on-one consultations in the store and in-home, driving store sales and delivering exceptional customer experiences.
  • Perform productive in-home consultations, accurately measuring and assessing clients' living spaces to create personalized design plans.
  • Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
  • Provide World-class service standards, assisting customers with special services, including gift wrap, gift registry, and furniture orders.
  • Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Requirements
  • Strong communication, clienteling, and customer follow-up skills.
  • Ability to complete and coordinate complex large orders within various sales channels.
  • Experience in working with design elements preferred.
  • Proven ability to prioritize and handle multiple tasks simultaneously.
  • 1-2 years of customer service and retail sales experience, with specialty retail experience preferred.
Physical Requirements
  • Must be able to be mobile on the sales floor for extended periods.
  • Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
  • Full-time associates are expected to have open availability to meet business needs.
  • Part-time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week.
About Us

Williams-Sonoma, Inc. is a premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Pottery Barn, and West Elm, among others. We offer beautifully designed, stylish, and functional products for every area of the home.

We're committed to enhancing the lives of our customers and the communities where we operate. Our mission is to create a global company culture where we confidently bring our authentic selves to work every day.

Benefits
  • A competitive compensation package, including pay and benefits.
  • A generous discount on all Williams-Sonoma, Inc. brands.
  • A 401(k) plan and other investment opportunities.
  • A wellness program that supports physical, financial, and emotional health.
  • Paid vacations and holidays (full-time).
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time).

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