Senior Customer Service Representative

2 weeks ago

Phoenix, Arizona, United States NTT DATA Full time
Job Title:

Senior Customer Service Representative

About the Role:

We are seeking a skilled Senior Customer Service Representative to join our team for a temporary assignment. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:
  • Research and resolve customer service issues in a timely and professional manner
  • Communicate effectively with customers, internal stakeholders, and quality assurance teams
  • Provide direct sales support and process payments for customers
  • Work in a fast-paced environment with high demands and tight deadlines
Requirements:
  • 1+ year of customer service experience with interacting with others
  • 1+ year of MS Office experience
  • 1+ year of experience in a call center environment
About NTT DATA:

NTT DATA is a leading IT services provider that partners with clients to navigate and simplify the modern complexities of business and technology. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud, and automation.

Equal Employment Opportunity:

NTT DATA is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

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